ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

Google unveils Gemini’s new trip planning capabilities
News / Technology
Google unveils Gemini’s new trip planning capabilities
By D.J. Catron | May 14, 2024
Google’s new version of Gemini uses spatial data and reasoning to prioritize and make decisions while building a personal itinerary. Read More
As Gorin debuts as CEO, Expedia Group launches new AI assistant, content creator shops
News / Technology
As Gorin debuts as CEO, Expedia Group launches new AI assistant, content creator shops
By Morgan Hines | May 14, 2024
 At Expedia Group's Explore event, the company announced a new generative AI trip planning tool and content creator marketplaces.   Read More
How to adopt generative AI without painting yourself in a corner
From Our Partners / Technology
How to adopt generative AI without painting yourself in a corner
By George Roukas - DataArt | May 6, 2024
DataArt's AI advisor, George Roukas, outlines why and how organizations should prioritize the adoption of generative AI and how to maximize use to enhance customer value. Read More
Harnessing the power of AI: What it means for tourism and hospitality 2024
Event / Technology
Harnessing the power of AI: What it means for tourism and hospitality 2024
May 2, 2024
Join this free webinar to hear from industry experts on the most strategic use cases and successful implementations of AI in our industry. On Demand
AI-powered trip planner Mindtrip officially launches
News / Technology
AI-powered trip planner Mindtrip officially launches
By Morgan Hines | May 1, 2024
Mindtrip, which had been available in beta, made its official consumer debut Wednesday. Read More
How technology is helping to fuel wellness opportunities for travelers
News / Technology
How technology is helping to fuel wellness opportunities for travelers
By Morgan Hines | April 26, 2024
Travel tech leaders focused on wellness have an eye trained on the future - with predictions as to how technology may impact traveler wellness and wellness tourism. Read More
Preparing travel for the future of AI search
Opinion / Technology
Preparing travel for the future of AI search
By Mario Gavira | April 23, 2024
In the second of two articles, Mario Gavira looks at how travel marketers can prepare for the potential impact of AI on search marketing. Read More
AI dominates travel industry investment
News / Technology
AI dominates travel industry investment
By Linda Fox | April 22, 2024
Lufthansa Innovation Hub's research arm finds that AI and machine learning represented 65% of investment by the travel industry in recent years. Read More
Search marketing for travel in the age of AI
Opinion / Technology
Search marketing for travel in the age of AI
By Mario Gavira | April 22, 2024
In the first of two articles, Mario Gavira looks at trends in search marketing for travel and how artificial intelligence might impact the landscape. Read More
Can trip planning startups ever succeed?
Opinion / Startups
Can trip planning startups ever succeed?
By Christian Watts - Magpie | April 15, 2024
If somebody builds the ultimate tool, which actually works, has access to all the world’s travel information and has all of the bells and whistles that one could hope for, does that mean people will... Read More
How generative AI is impacting revenue management for hotels
News / Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines | April 4, 2024
 Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue. Read More
The rise of AI: Redefining property management systems for a digital age
News / Technology
The rise of AI: Redefining property management systems for a digital age
By Morgan Hines | March 21, 2024
Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services?   Read More
Travelers can now purchase AI-created customized audio tours for any destination
News / Startups
Travelers can now purchase AI-created customized audio tours for any destination
By Mitra Sorrells | March 20, 2024
Travelers specify the location, duration and language for the tour, as well as if they have preferences of a theme or specific sites and then moderators review the AI-generated guide before sending it... Read More
Travel companies expect "moderate to aggressive" tech investment increase in 2024
News / Technology
Travel companies expect "moderate to aggressive" tech investment increase in 2024
By Linda Fox | March 14, 2024
New research identified machine learning, data analytics and digital payments as the tecnology priorities for travel companies this year. Read More
OpenAI wants to inspire European cities to use GenAI for tourism
News / Technology
OpenAI wants to inspire European cities to use GenAI for tourism
By Mitra Sorrells | March 6, 2024
OpenAI is partnering with the city of Dublin to create an itinerary planner built on GPT-4 and to host a workshop in the fall for leaders of other tourism destinations across the EU. Read More
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