Travel Planning

News / Online

Travel data leaders join forces as AirDNA acquires Arrivalist

By Mitra Sorrells | July 17, 2023

Arrivalist will now become a product within AirDNA’s suite of solutions, and the 25-person Arrivalist team, including founder Cree Lawson, will join AirDNA. Read More

News / Online

Expedia Group announces ugly split with Hopper

By Mitra Sorrells and Derek Catron | July 12, 2023

Expedia Group is pulling its hotel and vacation rental supply from Hopper, charging the rival online travel agency with taking advantage of consumers. Read More

News / Online

Culture Trip considers sale, funding options following management buyout

By Mitra Sorrells | July 12, 2023

Culture Trip has struggled to find its way and is now considering a sale after raising more than £130 million from investors. Read More

News / Online

Holden out at Google Travel

By Mitra Sorrells | July 11, 2023

Google Travel is now being led by Rose Yao and Julie Farago, two longtime Google employees with product and engineering experience. Read More

Opinion / Technology

How can travel harness ChatGPT - while limiting risks?

By Rudy Daniello – Amadeus | July 11, 2023

Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey. Read More

News / Startups

NeoKe raises first round in push to create truly “connected” travel

By Mitra Sorrells | July 10, 2023

The startup, launched by two former Booking.com executives in 2022, aims to put travelers in control of their data and to create new opportunities for brands to drive loyalty. Read More

News / Online

Expedia Group launches One Key unified rewards program

By Derek Catron | July 7, 2023

Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers. Read More

News / Technology

Business travel leaders cautious on generative AI, tout benefits

By Linda Fox | July 6, 2023

Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls... Read More

Interview / Startups

Breeze - Launch pitch at Phocuswright Europe 2023

By PhocusWire | July 6, 2023

Breeze is a single app that travelers can use to manage flights, accommodations, ground transportation, experiences, global roaming, loyalty cards, trip photos and more. Read More

News / Technology

Finnair, Swiss talk difficult distribution decisions, customer experience

By Linda Fox | July 5, 2023

Finnair and Swiss executives joined the "Make Flying Fun" panel at Phocuswright Europe 2023 to discuss boosting digital engagement, distribution developments, sustainability and more. Read More

News / Distribution

Accor updates on digital and distribution strategy

By Linda Fox | June 30, 2023

Accor chief digital officer Alix Boulnois detailed some of the company’s strategies going forward during a Capital Market Day in late June. Read More

News / Technology

AI Insights: Generative AI and personalization

By PhocusWire | June 29, 2023

Skyscanner CTO Andrew Phillips answers our questions about how the company is working with generative artificial intelligence technology. Read More

News / Technology

How AI is enabling self-service round-the-world trip planning

By Derek Catron | June 29, 2023

A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot. Read More

News / Technology

Priceline’s new AI chatbot will mix ChatGPT and Google tech

By Mitra Sorrells | June 28, 2023

Priceline's new chatbot, Penny, is equipped with security features so users can complete an accommodation booking right within the chat. Read More

News / Online

How tours and activities can build on travel momentum

By Derek Catron | June 28, 2023

A panel discussion at Phocuswright Europe brought together leaders from Viator, TUI Musement and Civitatis to discuss opportunities for tours and activities growth. Read More

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