Travel Booking

News / Technology

Back in the offline world, part 3: Tours and activities

By Mitra Sorrells | September 17, 2018

2018 may be remembered as a tipping point for the digitization of the tours and activities sector within the global travel industry. Read More

Opinion / Online

Inside the complicated world of cancellation fees and non-refundable bookings

By Stefano Petrazzoli - Chargebacks911 | September 14, 2018

In this digital era, we’re used to booking our ticket, but often then have separate extras to consider, like choosing our seat, eating in-flight meals, hold luggage, among others. Read More

Interview / Startups

In the green room at Phocuswright with... Eric Gnock Fah

By Phocuswire | September 14, 2018

Led by Eric Gnock Fah and a fellow colleague from the investment banking sector, Klook entered the tours & activities scene in 2015 with lofty ambitions to conquer Asia... and beyond. Read More

News / Startups

Is the travel industry ready for a new wave of disruption?

By PhocusWire | September 13, 2018

"Disruption" has become an ever-present word in the popular vernacular when talking about changes in the digital travel economy. Read More

News / Online

Evaneos raises $80M, eyes U.S expansion

By Linda Fox | September 11, 2018

The France-based multi-day tours specialist has attracted $80 million in funding, bringing its total investment to date into three figures. Read More

News / Online

Booking.com expands Experiences service, now in 60 cities worldwide

By Kevin May | September 10, 2018

Booking.com's effort to muscle in on tours and activities has taken another sizeable step with the launch of Booking Experiences in the U.S.. Read More

News / Technology

Back in the offline world, part 2: Travel agency technology

By Mitra Sorrells | September 10, 2018

For part two in this month’s series on the offline travel market, we look at the technology that is supporting the work of traditional agents and how it has evolved over the years. Read More

News / Online

HotelTonight ends mobile-only strategy with desktop addition

By Linda Fox | September 10, 2018

HotelTonight has launched a desktop version of its hotel booking service - prompted, it says, by feedback from customers. Read More

Interview / Online

In the green room at Phocuswright with... Glenn Fogel

By Phocuswire | September 7, 2018

Instrumental in building the online giant to what it is today from his role of SVP international to stepping up to take the helm just under two years ago, the Booking Holdings chief features in an... Read More

News / Distribution

QOTW: Something about an agent's endurance

By PhocusWire | September 7, 2018

Quote from Tom Wolber, CEO of Crystal Cruises, in an article on PhocusWire this week. Read More

News / Online

Google launches Touring Bird with 25,000 experiences in 20 cities

By Jill Menze | September 7, 2018

In April, PhocusWire uncovered details of Touring Bird, the hush-hush tours and activities app Google was developing inside its Area 120 incubator. Now Touring Bird has officially launched 25,000... Read More

News / Distribution

Ride-hailing companies Lyft, Taxify launch e-scooter rental

By Mitra Sorrells | September 6, 2018

Two of the worlds largest on-demand transportation companies are getting into the e-scooter business. Read More

Interview / Distribution

In The Big Chair - Tom Wolber of Crystal Cruises

By Mitra Sorrells | September 6, 2018

Founded in 1989, Crystal Cruises is a luxury line that has been owned by Genting Hong Kong since 2015. It’s current fleet includes two ocean ships, five river ships and one yacht, with three new vessels... Read More

News / Online

Airbnb for Work expands, looks beyond core business travel market

By Jill Menze | September 5, 2018

Airbnb, in its tenacious quest to engage with one billion guests by 2028, is ramping up its efforts to court the professional community by expanding its Airbnb for Work offerings. Read More

News / Online

Upsell conversion, mobile communication top list of opportunities for hoteliers

By Mitra Sorrells | September 5, 2018

A new survey of hoteliers in the United States, Canada, Western Europe and Southeast Asia has found the majority are missing the opportunity to generate revenue through upselling. Read More

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