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VIDEO: How COVID-19 accelerated digital transformation in travel
News / Technology
VIDEO: How COVID-19 accelerated digital transformation in travel
By PhocusWire | January 12, 2021
Rachel Barger, senior vice president of global enterprise sales at Cisco Systems, speaks about technology trends emerging from the periods of lockdown and what they mean for the travel industry. Read More
How tours, activities and attractions can future-proof operations following a rollercoaster ride
Opinion / Technology
How tours, activities and attractions can future-proof operations following a rollercoaster ride
By John Maguire - TripAdmit | January 12, 2021
Activity providers will need to make changes to future-proof their business and in order to do so they will need to focus on three key areas - product offering, pricing and sales channels. Read More
VIDEO: Understanding the connected trip and what it means for travel brands
From Our Partners / Technology
VIDEO: Understanding the connected trip and what it means for travel brands
By PhocusWire | January 11, 2021
We speak to Ingenico's head of travel, Eric Liebman, about the definitions, use cases and how payments is a vital thread running through all parts of the process. Read More
Here's what happened in 2020, now be prepared for 2021
News / Online
Here's what happened in 2020, now be prepared for 2021
By PhocusWire | January 8, 2021
While many are eager to banish 2020 to a tightly sealed box, how the industry considers its options for the year ahead is based almost exclusively on what has come before. Read More
startup-stage-rebound-travel
Interview / Startups
STARTUP STAGE: Rebound Travel has a cash-retention solution for travel suppliers
By Mitra Sorrells | January 8, 2021
The company, one of PhocusWire's Hot 25 Startups for 2021, is founded by Tobias Wessels, a former Google[x] CFO and senior vice president at Adara. Read More
WATCH: Visualization of digital travel revenues during initial recovery phase
News / Online
WATCH: Visualization of digital travel revenues during initial recovery phase
By PhocusWire | January 6, 2021
Some of the publicly listed players in the sector talked of early signs of a recovery in their revenues in the third quarter, as the latest version of the chart below indicates. Read More
STARTUP STAGE: The Tarzan Way wants to celebrate the uniqueness of every traveler
Interview / Startups
STARTUP STAGE: The Tarzan Way wants to celebrate the uniqueness of every traveler
By Jill Menze | January 6, 2021
The India-based startup wants to revamp the traveler experience by making it more streamlined and customer-friendly. Read More
andrea-kates-phocuswright-2020
News / Online
VIDEO: How travel companies can move toward “future-proofing”
By Mitra Sorrells | January 6, 2021
Andrea Kates, managing director of consultancy Futureproofing: Next, explains the "pyramid of possibilities" at The Phocuswright Conference 2020. Read More
STARTUP STAGE: Touriosity wants to help tour operators increase direct bookings
Interview / Startups
STARTUP STAGE: Touriosity wants to help tour operators increase direct bookings
By Jill Menze | January 4, 2021
The nonprofit OTA Touriosity aims to help tour and activity providers increase direct bookings while complementing their own direct marketing efforts. Read More
VIDEO: How travel execs confronted the crisis - and their staffs
News / Online
VIDEO: How travel execs confronted the crisis - and their staffs
By PhocusWire | December 29, 2020
At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often inevitability – of staffing reductions has been the most difficult part of the pandemic. Read More
STARTUP STAGE: Port provides remote guides for events and tours
Interview / Startups
STARTUP STAGE: Port provides remote guides for events and tours
By Mitra Sorrells | December 24, 2020
Port enables users to visit destinations or attend business events or trade shows through live video calls with remote guides. Read More
The most popular articles on PhocusWire in 2020
News / Online
The most popular articles on PhocusWire in 2020
By Kevin May | December 22, 2020
A year to forget - but a year in which the editorial team produced some of its best work since PhocusWire launched in November 2017. Read More
Digital payments could go backwards with hidden charges pushing travelers to use cash
News / Technology
Digital payments could go backwards with hidden charges pushing travelers to use cash
By Linda Fox | December 21, 2020
Digital payments have accelerated during the pandemic with travelers switching to contactless cards and mobile options. Read More
Expedia scales back strategy on activities
News / Online
Expedia scales back strategy on activities
By Kevin May | December 21, 2020
The company confirmed that its in-person operations in Hawaii and Orlando - two key markets to push tours, activities and attractions to visitors - will be closed. Read More
The digital tipping point: Why now is the time to propel platform modernization
From Our Partners / Technology
The digital tipping point: Why now is the time to propel platform modernization
By Anant Patel - WEX | December 17, 2020
We're seeing a huge increase in businesses globally upgrading and modernizing their payments platforms in response to the enhanced digital disruption experienced through 2020, as a result of the... Read More
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