Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

VIDEO: Travelport CEO Greg Webb on recovery and reality of NDC
News / Distribution
VIDEO: Travelport CEO Greg Webb on recovery and reality of NDC
By Kevin May | October 27, 2020
It's been quite a first year or so at the helm of Travelport for its CEO Greg Webb. But he already has some firm views on what works and what doesn't for the distribution and tech business. Read More
WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)
News / Online
WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)
By PhocusWire | October 26, 2020
PhocusWire teams up with Sojern to dig into our survey results on consumers' sentiments and attitudes toward upcoming travel, and explore how it impacts their trip planning, shopping, and booking... Read More
Travel industry reacts to Google antitrust probe in the U.S.
News / Online
Travel industry reacts to Google antitrust probe in the U.S.
By PhocusWire | October 20, 2020
Google, it is claimed, has abused its dominant position in search and advertising to keep competition down. So, how is the industry reacting so far? And what about Google itself? Read More
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
News / Online
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
By Linda Fox | October 20, 2020
The Justice Department is claiming that Google has abused its dominant position in search and advertising to keep competition down. Read More
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
News / Online
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
By Linda Fox | October 20, 2020
Executives from Klook, LINE Travel jp and Rappi discuss emerging trends, such as the relevance of location-based marketing via super apps, during a Phocuswright Europe 2020 session. Read More
Big Tech is eyeing the travel industry again with autonomous vehicle push
Opinion / Technology
Big Tech is eyeing the travel industry again with autonomous vehicle push
By Alex Bainbridge - Autoura | October 20, 2020
If the OTAs don't get involved now, tourist ground transportation and vehicle-based sightseeing will be handed over to Big Tech and it won't ever come back to the OTA's collective sphere of influence on... Read More
VIDEO: Travel investors on startup survival
News / Startups
VIDEO: Travel investors on startup survival
By Linda Fox | October 19, 2020
Executives from Rockaway Capital, Credit Suisse, Lakestar and PROfounders Capital discuss the advice given to travel startups on their portfolios. Read More
Empowering travel brands to optimize marketing during challenging times
From Our Partners / Online
Empowering travel brands to optimize marketing during challenging times
By Facebook | October 19, 2020
We take an in-depth look at lift studies and how travel brands in particular can use them to understand channel performance and inform budget decisions. Read More
Sounding Off: Try as you may, you can't escape reality
Interview / Online
Sounding Off: Try as you may, you can't escape reality
By PhocusWire | October 16, 2020
As dark as that March to June period was for people, travel brands and society, companies need more than a ballsy approach to ensure their survival as COVID-19 carries on. Read More
GetYourGuide lands aviation's first in-flight destination activities booking deal
News / Distribution
GetYourGuide lands aviation's first in-flight destination activities booking deal
By Kevin May | October 16, 2020
The agreement with Spanish digital cabin services provider Immfly will put search and booking tools into IFE devices on airlines, allowing functionality even when aircraft are out of range of... Read More
VIDEO: New Reality With... Christian Watts of Magpie Travel
News / Online
VIDEO: New Reality With... Christian Watts of Magpie Travel
By PhocusWire | October 16, 2020
The next guest on the New Reality With... series is Christian Watts, CEO of Magpie Travel and Skyline Sightseeing San Francisco. Read More
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
News / Technology
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
By PhocusWire | October 15, 2020
Learn how travel businesses are realizing the benefits of combining artificial intelligence (AI) and machine learning with the unique value only humans can deliver. Read More
GetYourGuide makes deep workforce cuts as pandemic reality bites
News / Online
GetYourGuide makes deep workforce cuts as pandemic reality bites
By Kevin May | October 14, 2020
Around 90 employees at GetYourGuide are being let go as part of a program to reset the business in the midst of ongoing uncertainty in the travel industry. Read More
Touchless tech: COVID has accelerated the digital evolution in tours and activities
News / Technology
Touchless tech: COVID has accelerated the digital evolution in tours and activities
By Linda Fox | October 14, 2020
How the tours and activities sector is evolving to a touchless future. Read More
VIDEO: Understanding a new world for tours in travel
News / Online
VIDEO: Understanding a new world for tours in travel
By Kevin May | October 13, 2020
Will tour operators be left behind or find a new purpose? And will the world of connected local tours and activities revive completely? Brands operating in this space are trying their best to... Read More
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