Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

News / Distribution

Trekksoft revenues drop 30% during pandemic-stricken 2020

By Kevin May | January 28, 2021

The Switzerland-based company captured $7.2 million in revenue during 2020, as the coronavirus pandemic crushed the tours and activities sector worldwide. Read More

Interview / Startups

STARTUP STAGE: MakeYourTripBetter is a collaborative platform connecting travelers with locals

By Jill Menze | January 27, 2021

MakeYourTripBetter is a free, collaborative platform connecting travelers with locals to get tips and advice and plan experiences. Read More

News / Online

Klook raises $200M round in bid to widen platform to other services

By Kevin May | January 26, 2021

The new round brings the total raised by Hong Kong-based Klook to more than $720 million since the company's launch in 2014. Read More

Opinion / Online

What to know about the new customer travel planning, shopping and booking journey

By Kurt Weinsheimer - Sojern | January 25, 2021

While the travel industry certainly can’t predict quarantine mandates, companies can capitalize on demand by meeting customer conditions. Read More

Opinion / Technology

Four trends that could define the future of sightseeing and experiences

By Alex Bainbridge - Autoura | January 21, 2021

What were the key moments in 2020 in tours and activities, beyond the complete destruction of our collective livelihoods caused by COVID? Read More

News / Online

Once upon a time, a cruise ship left the harbor... 366 days in the life of the travel industry

By Mitra Sorrells / Linda Fox | January 20, 2021

As we mark the one-year milestone of COVID's first impact on the travel industry, we review how key sectors have fared and what is one the horizon. Read More

News / Technology

VIDEO: How COVID-19 accelerated digital transformation in travel

By PhocusWire | January 12, 2021

Rachel Barger, senior vice president of global enterprise sales at Cisco Systems, speaks about technology trends emerging from the periods of lockdown and what they mean for the travel industry. Read More

Opinion / Technology

How tours, activities and attractions can future-proof operations following a rollercoaster ride

By John Maguire - TripAdmit | January 12, 2021

Activity providers will need to make changes to future-proof their business and in order to do so they will need to focus on three key areas - product offering, pricing and sales channels. Read More

From Our Partners / Technology

VIDEO: Understanding the connected trip and what it means for travel brands

By PhocusWire | January 11, 2021

We speak to Ingenico's head of travel, Eric Liebman, about the definitions, use cases and how payments is a vital thread running through all parts of the process. Read More

News / Online

Here's what happened in 2020, now be prepared for 2021

By PhocusWire | January 8, 2021

While many are eager to banish 2020 to a tightly sealed box, how the industry considers its options for the year ahead is based almost exclusively on what has come before. Read More

Interview / Startups

STARTUP STAGE: Rebound Travel has a cash-retention solution for travel suppliers

By Mitra Sorrells | January 8, 2021

The company, one of PhocusWire's Hot 25 Startups for 2021, is founded by Tobias Wessels, a former Google[x] CFO and senior vice president at Adara. Read More

News / Online

WATCH: Visualization of digital travel revenues during initial recovery phase

By PhocusWire | January 6, 2021

Some of the publicly listed players in the sector talked of early signs of a recovery in their revenues in the third quarter, as the latest version of the chart below indicates. Read More

Interview / Startups

STARTUP STAGE: The Tarzan Way wants to celebrate the uniqueness of every traveler

By Jill Menze | January 6, 2021

The India-based startup wants to revamp the traveler experience by making it more streamlined and customer-friendly. Read More

News / Online

VIDEO: How travel companies can move toward “future-proofing”

By Mitra Sorrells | January 6, 2021

Andrea Kates, managing director of consultancy Futureproofing: Next, explains the "pyramid of possibilities" at The Phocuswright Conference 2020. Read More

Interview / Startups

STARTUP STAGE: Touriosity wants to help tour operators increase direct bookings

By Jill Menze | January 4, 2021

The nonprofit OTA Touriosity aims to help tour and activity providers increase direct bookings while complementing their own direct marketing efforts. Read More

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