Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

News / Online

VIDEO: How travel execs confronted the crisis - and their staffs

By PhocusWire | December 29, 2020

At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often inevitability – of staffing reductions has been the most difficult part of the pandemic. Read More

Interview / Startups

STARTUP STAGE: Port provides remote guides for events and tours

By Mitra Sorrells | December 24, 2020

Port enables users to visit destinations or attend business events or trade shows through live video calls with remote guides. Read More

The most popular articles on PhocusWire in 2020

News / Online

By Kevin May | December 22, 2020

A year to forget - but a year in which the editorial team produced some of its best work since PhocusWire launched in November 2017. Read More

News / Technology

Digital payments could go backwards with hidden charges pushing travelers to use cash

By Linda Fox | December 21, 2020

Digital payments have accelerated during the pandemic with travelers switching to contactless cards and mobile options. Read More

News / Online

Expedia scales back strategy on activities

By Kevin May | December 21, 2020

The company confirmed that its in-person operations in Hawaii and Orlando - two key markets to push tours, activities and attractions to visitors - will be closed. Read More

From Our Partners / Technology

The digital tipping point: Why now is the time to propel platform modernization

By Anant Patel - WEX | December 17, 2020

We're seeing a huge increase in businesses globally upgrading and modernizing their payments platforms in response to the enhanced digital disruption experienced through 2020, as a result of the... Read More

From Our Partners / Technology

Can the convergence of revenue performance and guest intelligence propel the future of travel?

By Vivek Bhogaraju and Antonio Figueiredo | December 16, 2020

We can already see travel coming back in some form and shape in certain parts of the world. In this evolving environment here are some key observations of where we are today. Read More

News / Technology

VIDEO: Getting meaningful strategies and direction from travel data

By Linda Fox | December 15, 2020

Speaking at The Phocuswright Conference, 3Victors CEO Rick Seaney explains how travel brands can best derive meaningful insights from data. Read More

News / Technology

WEBINAR REPLAY! Reimagining travel payments for stronger 2021 recovery

By PhocusWire | December 14, 2020

Join our travel payments experts and gain valuable insights about redesigning your global payments strategy for a faster and stronger recovery. Read More

News / Distribution

VIDEO: Travel marketing experts on pandemic behavioral shifts and opportunities

By Linda Fox | December 10, 2020

The pandemic has changed travel marketing, with brands needing to stay relevant to those that are traveling and inspire those that are not. Read More

News / Online

Airbnb rings the bell to herald its arrival on public markets

By Kevin May | December 10, 2020

The private accommodation giant's shares will list on the NASDAQ trading floor, just short of four months after announcing its intention to seek an Initial Public Offering of the business. Read More

News / Technology

WEBINAR REPLAY! Transforming travel for the new normal

By PhocusWire | December 9, 2020

An agile, integrated and empathetic approach across journey touchpoints is critical to instill a sense of confidence within the stakeholder community, both internal and external. Read More

News / Technology

Autonomous vehicles and natural language processing on travel's 2021 watchlist

By Linda Fox | December 9, 2020

A report from Lux Research tips 12 technologies to watch in 2021, with the travel industry already beginning to deploy a number of them. Read More

News / Online

Tripadvisor gives consumer-to-travel agent service Reco a full launch

By Kevin May | December 8, 2020

The move comes almost six months on from Tripadvisor disclosing the beta testing of Reco in the U.S., costing consumers $199 for each trip that they make. Read More