Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

News / Technology

VIDEO: How COVID-19 accelerated digital transformation in travel

By PhocusWire | January 12, 2021

Rachel Barger, senior vice president of global enterprise sales at Cisco Systems, speaks about technology trends emerging from the periods of lockdown and what they mean for the travel industry. Read More

From Our Partners / Technology

VIDEO: Understanding the connected trip and what it means for travel brands

By PhocusWire | January 11, 2021

We speak to Ingenico's head of travel, Eric Liebman, about the definitions, use cases and how payments is a vital thread running through all parts of the process. Read More

Opinion / Technology

Travel trends in 2021 - prepare for a year of new opportunities

By Amadeus | December 22, 2020

Predicting the future is impossible but imagining a way forward is critical. Here are six trends we see shaping travel in 2021. Read More

News / Technology

InPhocus, episode 31 - Getting the right signals for a recovery

By PhocusWire | December 18, 2020

Medallia's Geoff Ryskamp discusses everything from voice tech and social media to how brands have figured out what "signals" to listen to. Read More

News / Distribution

VIDEO: Travel marketing experts on pandemic behavioral shifts and opportunities

By Linda Fox | December 10, 2020

The pandemic has changed travel marketing, with brands needing to stay relevant to those that are traveling and inspire those that are not. Read More

News / Online

Trip.com Group sees ongoing financial improvement, ups marketing spend

By Linda Fox | December 2, 2020

Trip.com Group says business segments have recovered to pre-pandemic levels in China. Read More

News / Startups

ConnexPay tops up Series A with $6M, plans expansion in other sectors

By Linda Fox | December 1, 2020

F-Prime Capital and existing investors are part of ConnexPay's latest funding. Read More

News / Startups

Reposite lands $2.5M investment for travel industry workspace platform

By Linda Fox | December 1, 2020

The startup was developed during the pandemic to help trade partners manage relationships and reduce manual processes. Read More

From Our Partners / Technology

Thriving in an experience economy

By Erik Tengen - Oaky | November 26, 2020

We look at how emotion affects memory, what types of experiences are most effective in inciting emotion, and the role of hotels in the system of experiences we know as tourism – a vital part of the... Read More

News / Online

VIDEO: New Reality With... Johannes Reck of GetYourGuide

By PhocusWire | November 24, 2020

The next guest on the New Reality With... series is Johannes Reck, CEO and co-founder of GetYourGuide, one of the world's leading online travel agencies for tours and activities. Read More

News / Distribution

VIDEO: Diversity and inclusion in travel is about more than recruitment - is your organization ready?

By Linda Fox | November 19, 2020

A session at The Phocuswright Conference 2020 says travel companies need to create a welcoming environment to attract and retain diverse talent. Read More

News / Online

Lastminute.com Group enjoys summer rebound but 2020 revenues still down 55%

By Kevin May | November 11, 2020

The online travel business says all its main performance metrics increased significantly over the May to August period, compared to the mass lockdown-hit months of March and April. Read More

Interview / Startups

Hot 25 Startups 2021: CityGuyd

By PhocusWire | November 9, 2020

CityGuyd provides travelers with an augmented reality-based tour guide, creating a personal experience in a convenient and accessible format and multiple languages. Read More

Interview / Online

Sounding Off: Coronavirus strategies might have unintended longevity

By PhocusWire | October 30, 2020

The travel restrictions imposed on people for the better part of 2020 might inspire a wider appreciation of their own cultures, attractions, cities and more. Read More