Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

News / Online

Viator ends speculation of Tripadvisor sale, talks quality strategy, Google

By Jill Menze | October 29, 2020

Speaking at Arival 360, Viator president Ben Drew explained how Viator's strategy differs from Tripadvisor's, the importance of supplier quality and its relationship with Google. Read More

News / Online

Exoticca secures €5M to expand package travel platform

By Kevin May | October 28, 2020

Exoticca's investment is being led by Milano Investment Partners, with participation from K Fund, Bonsai Partners, Pase Capital, Kibo Ventures and Sabadell Venture Capital. Read More

Opinion / Technology

How the coronavirus gave QR codes a major role in travel

By Sooho Choi - Publicis Sapient | October 28, 2020

QR codes hold even more potential as they have become an essential and welcomed tool for travel and hospitality brands, in particular, helping the industry get back on its feet in the face of adversity. Read More

News / Online

WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)

By PhocusWire | October 26, 2020

PhocusWire teams up with Sojern to dig into our survey results on consumers' sentiments and attitudes toward upcoming travel, and explore how it impacts their trip planning, shopping, and booking... Read More

From Our Partners / Online

Empowering travel brands to optimize marketing during challenging times

By Facebook | October 19, 2020

We take an in-depth look at lift studies and how travel brands in particular can use them to understand channel performance and inform budget decisions. Read More

News / Online

VIDEO: Understanding a new world for tours in travel

By Kevin May | October 13, 2020

Will tour operators be left behind or find a new purpose? And will the world of connected local tours and activities revive completely? Brands operating in this space are trying their best to... Read More

From Our Partners / Distribution

The travel forecast is uncertain, other than the presence of the cloud

By George Dumitru - WBE.travel | September 21, 2020

We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in revenue, is kryptonite for SMEs in the travel industry. Read More

News / Online

Thomas Cook attempts a comeback, under new ownership and online-only

By Kevin May | September 15, 2020

Thomas Cook will be a digital-only operation, operating as ThomasCook.com, with an emphasis on build-your-own packages to popular destinations around Europe. Read More

News / Online

Collaboration desperately needed between travel industry players if a recovery is going to be effective

By Kevin May | September 11, 2020

Some "smart initiatives" are being created to get travelers moving again, but not across the board unless there is better sense of partnership created across the industry. Read More

Interview / Technology

VIDEO: OCUS - Summit pitch at Phocuswright Europe 2020

By PhocusWire | September 5, 2020

OCUS offers brands a complete photography solution anytime, anywhere in the world to drive engagement and boost revenue - all while scaling your business. Read More

News / Online

InPhocus, episode 22 - Selling travel in a different way

By PhocusWire | September 4, 2020

We discuss tactics around what agencies need from tech providers and then cover the need for state support in helping the industry get back on its feet and the fate of the ski sector (pertinent for one... Read More

Opinion / Technology

How attractions can use AI to boost local tourism

By Don White - Satisfi Labs | September 4, 2020

Here's how three areas of the local tourism experience will be impacted by technology optimized for the COVID-19 world. Read More

News / Technology

WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport

By PhocusWire | August 26, 2020

We discuss key insights from a survey of 33,000 people across 12 countries to find out how they pay for travel and the importance of payments in the booking experience. Read More

News / Technology

Enough is enough - global travel brands make desperate plea for state help with pandemic recovery

By Kevin May | August 18, 2020

A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South Korea and Spain, asks governments to convene a COVID-19 global summit in a bid to "rescue the world... Read More

News / Technology

VIDEO: New Reality With... Rohit Talwar of Fast Future

By PhocusWire | August 17, 2020

The next guest on the New Reality With... series is Rohit Talwar, CEO at Fast Future, one of the world's leading organizations looking at the fields of futures and foresight. Read More

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