Thought Leadership

The COVID travel rebound is coming - is your business prepared?
Opinion / Technology
The COVID travel rebound is coming - is your business prepared?
By Jackie Velez - Xero | February 9, 2021
Travel brands should consider these key steps in order to successfully capture the COVID travel rebound. Read More
optii-solutions-opinion-cleaning
Opinion / Online
What COVID-induced changes in hospitality are here to stay?
By Soenke Weiss - Optii Solutions | February 8, 2021
The founder and chief strategy officer of Optii Solutions says hotels should expect enhanced operational and cleaning protocols to be the norm for years to come.   Read More
uipath-opinion-automation
Opinion / Technology
How automation can facilitate hospitality’s recovery
By Brad Beumer - UiPath | February 3, 2021
Automation technologies can be used to benefit guests and staff, now and into the future. Read More
In the new world of business travel, traveler wellbeing must come first
Opinion / Technology
In the new world of business travel, traveler wellbeing must come first
By Scott Sunderman - Collinson | January 29, 2021
For essential travel in the COVID era, employees need robust pre‐travel screenings, 24/7 access to medical and travel advice and detailed contingency plans. Read More
What to know about the new customer travel planning, shopping and booking journey
Opinion / Online
What to know about the new customer travel planning, shopping and booking journey
By Kurt Weinsheimer - Sojern | January 25, 2021
While the travel industry certainly can’t predict quarantine mandates, companies can capitalize on demand by meeting customer conditions. Read More
How does travel heal itself?
Opinion / Technology
How does travel heal itself?
By Raj Singh - JetBlue Technology Ventures | January 22, 2021
Four trends are poised to redefine the industry in the coming year - and emerging technology has a tremendous opportunity to transform this new travel experience. Read More
sightseeing-future-experiences
Opinion / Technology
Four trends that could define the future of sightseeing and experiences
By Alex Bainbridge - Autoura | January 21, 2021
What were the key moments in 2020 in tours and activities, beyond the complete destruction of our collective livelihoods caused by COVID? Read More
op-ed-business-travel-won't-die-2021
Opinion / Online
Why Bill Gates is wrong and business travel won’t die in 2021
By Steve Black - Topia | January 19, 2021
The co-founder of Topia, which provides visibility into employee location and business travel, argues Bill Gates’ recent prediction about business travel should be examined closely.   Read More
What is the digital outlook for 2021 in business travel?
Opinion / Technology
What is the digital outlook for 2021 in business travel?
By Pascal Benn - Focus Travel Partnership | January 15, 2021
A travel management company operating in Jan 2021 will be faced with a whole new set of challenges compared to both 2020 and 2019. Read More
How tours, activities and attractions can future-proof operations following a rollercoaster ride
Opinion / Technology
How tours, activities and attractions can future-proof operations following a rollercoaster ride
By John Maguire - TripAdmit | January 12, 2021
Activity providers will need to make changes to future-proof their business and in order to do so they will need to focus on three key areas - product offering, pricing and sales channels. Read More
The top 8 travel risks for 2021
Opinion / Online
The top 8 travel risks for 2021
By Adam Schrader - Riskline | January 11, 2021
For companies planning and managing employee travel in the year ahead, here are the top travel risks for 2021. Read More
What will dominate 2021 hospitality tech trends? Digitization and data
Opinion / Technology
What will dominate 2021 hospitality tech trends? Digitization and data
By Andrew Metcalfe - Guestline | January 6, 2021
The increased adoption of both data analysis and digitization will be driven by not only the need to manage operations correctly, but also the need to manage operations more efficiently. Read More
What vacation rentals can learn from hotels about growth
Opinion / Distribution
What vacation rentals can learn from hotels about growth
By Connor VanDaveer - Koddi | January 4, 2021
While the vacation rental and alternative accommodation markets have flourished recently, property owners and technology intermediaries can learn from their counterparts in the hotel space to keep this... Read More
How tourism organizations can stay a step ahead of competing destinations
Opinion / Technology
How tourism organizations can stay a step ahead of competing destinations
By Freddy Friedman - travel audience | December 31, 2020
Tourism organizations can use data and AI to understand visitors and adjust campaigns as restrictions lift. Read More
Why it’s still the Roaring ‘20s for hotel revenue management
Opinion / Distribution
Why it’s still the Roaring ‘20s for hotel revenue management
By Klaus Kohlmayr - IDeaS | December 30, 2020
What if we could look at the COVID‐19 crisis as the vehicle to lead to a fundamental shift in how the industry generates and optimizes revenues? Read More
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