Thought Leadership

Opinion / Online

Four trends that will shape business travel in 2021

By Alex Kaluzny - Egencia | December 30, 2020

For C-suites and travel managers, acknowledging and adapting to these trends will be an essential part of building traveler confidence and reintroducing in-person meetings. Read More

Opinion / Technology

Three big ideas that will change hospitality in 2021

By Michael Bennett - Cendyn | December 29, 2020

What can hotels do to make sure they are prepared for a busy summer and lay a foundation to serve new segments should business travel remain depressed into 2022 - and potentially beyond? Read More

News / Distribution

Tourism organizations need to rethink their success metrics in 2021

By Celine Chaussegros - Sojern | December 28, 2020

Tourism boards with limited resources can no longer rely on outdated metrics to deliver results. Read More

Opinion / Technology

Travel trends in 2021 - prepare for a year of new opportunities

By Amadeus | December 22, 2020

Predicting the future is impossible but imagining a way forward is critical. Here are six trends we see shaping travel in 2021. Read More

Opinion / Technology

What to expect from hotel tech in 2021

By Juan Carlos Abello - Nuvola | December 17, 2020

Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More

Opinion / Technology

Six tech trends paving the way for transformation in aviation

By David Lavorel - SITA | December 16, 2020

Advances in technologies such as biometrics and blockchain are accelerating change in the aviation industry. Read More

Opinion / Online

Uncovering and understanding the modern hotel guest

By Joel Montaniel - SevenRooms | December 16, 2020

As hoteliers implement new technologies and prioritize health and safety initiatives, they should not forget the value of traditional pillars of hospitality such as personalization and great food and... Read More

Opinion / Online

Why true diversity and inclusion demands a global approach

By Gillian Tans - Booking.com | December 15, 2020

Fighting for equal representation means fighting for the recovery of our industry - and it’s vital for the future of travel. Read More

Opinion / Online

Key questions facing Airbnb ahead of its IPO

By Pierre Becerril - Transparent | December 3, 2020

By redefining traveler expectations and establishing a new type of lodging, Airbnb built the second-most valuable travel company in the world in just a decade. Now, as public market investors consider... Read More

Opinion / Distribution

How tech can evolve the outdated $50B temporary housing sector

By Vivi Cahyadi - AltoVita | December 1, 2020

Although technology has transformed the operation and distribution of hotel and vacation rental sectors, there's one area left to be connected: the $50 billion temporary housing market. Read More

Opinion / Technology

What is data science and what does it enable hoteliers to do?

By David Moneo - SHR | November 30, 2020

Perhaps the most important piece to data science is that machines can find and ask questions of the data that you may not have even thought to ask. Read More

Opinion / Online

Innovation, recovery, renewal: What the travel industry can expect in 2021

By SAP Concur | November 26, 2020

In 2021, the global travel community will continue to see significant changes in nearly every sector. Read More

Opinion / Online

Airbnb's IPO filing - what the travel industry can learn from a unique marketing playbook

By Mario Gavira | November 23, 2020

Here are some key learnings that marketers might want to keep in the back of their minds when travel comes back and the marketing battle heats up again. Read More

Opinion / Distribution

Unboxing revenue management, from revenue systems to revenue strategy

By Sharad Kapur | November 13, 2020

It's time for hotel companies to build revenue management infrastructures around their operations that also reflect their strategy. Read More

Opinion / Distribution

How AI‐powered revenue management is helping airlines recover

By Justin Jander - PROS | November 11, 2020

Since the outbreak of COVID-19 the situation has become uncertain for revenue management because many predictions – based on what was seen, planned and forecasted before the pandemic – no longer apply. Read More

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