Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Wanted: The airline that helps you right when you need it
News / Technology
Wanted: The airline that helps you right when you need it
By Viewpoints | June 9, 2014
Customers rely on self-service technology to book flights, check in, change seats, and board their... Read More
Startup pitch: Well funded Musement helps travelers skip queues at top sights
News / Technology
Startup pitch: Well funded Musement helps travelers skip queues at top sights
By Sean O'Neil | June 9, 2014
Musement is a new tours and activities site and app that aims to help travelers book tickets to... Read More
Rideshare news: Boston boats, Virginia cease-and-desist and loyalty wins
News / Technology
Rideshare news: Boston boats, Virginia cease-and-desist and loyalty wins
By Nick Vivion | June 6, 2014
There was a raft of rideshare news this week. Here's a quick breakdown. RideBoatshare Following the... Read More
What happens when Andrea and Hans engage with an airline via mobile?
News / Technology
What happens when Andrea and Hans engage with an airline via mobile?
By Linda Fox | June 6, 2014
Andrea Jonsdettir is originally from Iceland but lives in Germany, she has kids and is a vegetarian.... Read More
How one airline is taking small steps along the road to personalisation
News / Technology
How one airline is taking small steps along the road to personalisation
By Linda Fox | June 5, 2014
We might be living in a big data world but it's not much good unless you can access it and know what... Read More
Virgin America website says bye-bye to booking wizard, hello to avatars
News / Technology
Virgin America website says bye-bye to booking wizard, hello to avatars
By Sean O'Neil | June 4, 2014
The booking wizard -- a trade nickname for the set of pull-down windows and calendars used by... Read More
Airline merchandising - what travellers want, what carriers want to offer
News / Technology
Airline merchandising - what travellers want, what carriers want to offer
By Linda Fox | June 4, 2014
Amadeus has released research showing that carriers could increase traveller transactions by up to... Read More
Dating, friends night out, hometown hotels - a backgrounder to last-minute hotel bookings
News / Technology
Dating, friends night out, hometown hotels - a backgrounder to last-minute hotel bookings
By Karthick Prabu | June 3, 2014
Whilst last-minute mobile-hotel bookings continue their steady rise, lastminute.com has shed some... Read More
Trip planner for independent travelers Nezasa announces financing
News / Technology
Trip planner for independent travelers Nezasa announces financing
By Nick Vivion | June 3, 2014
[video_popup width="805" height="454" video_link="https://www.youtube.com/watch?v=y9ZEGGa8M9Q"... Read More
Nokia mapping division Here buys Desti
News / Technology
Nokia mapping division Here buys Desti
By Kevin May | June 2, 2014
Desti, a Siri-like trip planning startup from the US and self-proclaimed  "smartest travel guide... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More