Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

WEBINAR VIDEO: Improving the digital customer journey to drive bookings
Webinars / Technology
WEBINAR VIDEO: Improving the digital customer journey to drive bookings
By Sean O'Neil | September 10, 2015
Digital is rapidly changing how customers expect you to interact with them throughout their travel... Read More
What could possibly go wrong - control tourist robots from thousands of miles away
News / Technology
What could possibly go wrong - control tourist robots from thousands of miles away
By Kevin May | September 10, 2015
So here is a new idea that is likely to polarise opinion into two distinct camps of "wow, that's... Read More
Checkmate: Why text messaging is the new model for hotel guest communication
News / Technology
Checkmate: Why text messaging is the new model for hotel guest communication
By Sean O'Neil | September 10, 2015
Checkmate is a startup that began a couple of years ago by building mobile tools for hotels to... Read More
Airport personas emerge in the quest to improve the experience
News / Technology
Airport personas emerge in the quest to improve the experience
By Linda Fox | September 9, 2015
Airline technology specialist SITA has identified four personas which make up the US air travelling... Read More
Marriott lets guests borrow VR headsets at two hotels in London and New York
News / Technology
Marriott lets guests borrow VR headsets at two hotels in London and New York
By Sean O'Neil | September 9, 2015
Today, Marriott has begun to lend virtual reality (VR) headsets at two of its hotels: the New York... Read More
Conichi attracts funding from HRS for beacon-based hotel app
News / Technology
Conichi attracts funding from HRS for beacon-based hotel app
By Linda Fox | September 9, 2015
Conichi, a mobile application to improve hotel stays, has received a "high" seven-figure investment... Read More
World Passenger Symposium
Webinars / Technology
World Passenger Symposium
By Viewpoints | September 8, 2015
The fifth annual World Passenger Symposium (WPS) will run between 20 October and 22 October in... Read More
Why have so few airlines achieved super self-serve status?
News / Technology
Why have so few airlines achieved super self-serve status?
By Kevin May | September 8, 2015
The International Air Transport Association wants 80% of global air passengers being offered a... Read More
Time to take Steve Jobs down from his pedestal
News / Technology
Time to take Steve Jobs down from his pedestal
By PhocusWire | September 8, 2015
The man who made computers personal was a genius... and a jerk.... Read More
Issues at the heart of the on-board wifi debate
News / Technology
Issues at the heart of the on-board wifi debate
By Kevin May | September 8, 2015
Icelandair has been talking up its connectivity prowess recently, claiming 95% of its aircraft fleet... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More