Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

NDC momentum builds at World Passenger Symposium 2015
News / Technology
NDC momentum builds at World Passenger Symposium 2015
By Viewpoints | November 16, 2015
IATA's recent World Passenger Symposium (WPS) 2015 in Hamburg featured extensive discussion, debate... Read More
Customer ratings show airline apps getting better
News / Technology
Customer ratings show airline apps getting better
By Viewpoints | November 13, 2015
While criticism of airline mobile app quality is not out of ordinary, our analysis reveals that... Read More
KLM confirms Facebook Messenger play
News / Technology
KLM confirms Facebook Messenger play
By Linda Fox | November 13, 2015
Dutch airline KLM has said it will offer booking confirmation and boarding passes for customers via... Read More
Virgin Atlantic tries Microsoft in latest customer experience push
News / Technology
Virgin Atlantic tries Microsoft in latest customer experience push
By Kevin May | November 12, 2015
Virgin Atlantic seems to like trying new technology as a motivator for getting more passengers sitting... Read More
Travelport’s MTT talks mobile app strategy for TMCs and itself
News / Technology
Travelport’s MTT talks mobile app strategy for TMCs and itself
By Sean O'Neil | November 11, 2015
Mobile Travel Technologies (MTT), a mobile platform provider to airlines, hotels, and travel... Read More
Online travel's troika: mobile, data and the customer experience
News / Technology
Online travel's troika: mobile, data and the customer experience
By Pamela Whitby | November 11, 2015
Dara Brady, head of digital experience for Ryanair, shared his insights into how the airline, like all... Read More
Lights, cameras, interaction - easyJet uniforms get smart
News / Technology
Lights, cameras, interaction - easyJet uniforms get smart
By Martin Cowen | November 10, 2015
easyJet has linked up with an interactive fashion design business for new uniforms which will have... Read More
Five things hotels should be doing with SMS to guests [INFOGRAPHIC]
News / Technology
Five things hotels should be doing with SMS to guests [INFOGRAPHIC]
By Kevin May | November 10, 2015
Text (or SMS) messages remain one of the most effective forms of marketing communications, alongside... Read More
Epiclist finds new life through outdoor clothing brand
News / Technology
Epiclist finds new life through outdoor clothing brand
By Linda Fox | November 9, 2015
About a year ago travel inspiration app Epiclist called time after three years of development citing... Read More
Rapid change in technology is keeping travel on its toes
News / Technology
Rapid change in technology is keeping travel on its toes
By Linda Fox | November 9, 2015
Slides on how quickly new technology permeates the consumer world are flashed up at travel conferences... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More