Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

A tipping point for travel, as apps overtake mobile web
News / Technology
A tipping point for travel, as apps overtake mobile web
By Martin Cowen | February 17, 2016
Criteo's latest mobile commerce report claims that a tipping point has been reached, with apps... Read More
Hilton campaigns to bring clicks direct
News / Technology
Hilton campaigns to bring clicks direct
By Linda Fox | February 16, 2016
Hilton Worldwide is the latest to push back at online intermediaries with its campaign to get loyal... Read More
Is there a doctor on-board? There's an app for that
News / Technology
Is there a doctor on-board? There's an app for that
By Kevin May | February 16, 2016
It's the mainstay of many a airline-related movie: "Ladies and gentleman, if there is a doctor... Read More
Uber bags $200m for emerging destinations drive
News / Technology
Uber bags $200m for emerging destinations drive
By Linda Fox | February 16, 2016
More funding for Uber as the ground transportation company gets a $200 million strategic investment... Read More
Virtual reality is the new Instagram
News / Technology
Virtual reality is the new Instagram
By Viewpoints | February 15, 2016
Vacations are all about the experience and, in planning them, travelers typically take to social media... Read More
Card payment security in contact centres – consumers want better protection
From Our Partners / Technology
Card payment security in contact centres – consumers want better protection
By Sponsored Content | February 12, 2016
Recent high profile data breaches show how vulnerable call centres are to fraud – and why the card... Read More
Uber and American Airlines unite to give passengers more on the ground
News / Technology
Uber and American Airlines unite to give passengers more on the ground
By Kevin May | February 12, 2016
More acceptance of the new world by traditional travel providers following an agreement between... Read More
Instant booking is a long term play for TripAdvisor - but hits financial performance
News / Technology
Instant booking is a long term play for TripAdvisor - but hits financial performance
By Linda Fox | February 11, 2016
It seems the impact of the rollout of TripAdvisor instant booking product is dampening the company's... Read More
Event planners who use tech during site visits cover more ground, says survey
News / Technology
Event planners who use tech during site visits cover more ground, says survey
By Sean O'Neil | February 10, 2016
Are event planners using smartphone and tablets during the site visit process? And does it make... Read More
WEBINAR VIDEO: Consider a full-funnel approach when buying travel media
Webinars / Technology
WEBINAR VIDEO: Consider a full-funnel approach when buying travel media
By PhocusWire | February 8, 2016
When exploring travel planning, consumers have a plethora of tools and sites at their fingertips – so... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More