Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

VIDEO: Biometrics lead the way for fast, contactless identification in travel
News / Technology
VIDEO: Biometrics lead the way for fast, contactless identification in travel
By PhocusWire | May 27, 2021
Paravision CEO Doug Aley explains the benefits of biometric systems for identification and security... Read More
IATA warns of “chaotic” airport scenes if governments fail to adopt digital COVID checks
News / Technology
IATA warns of “chaotic” airport scenes if governments fail to adopt digital COVID checks
By Jill Menze | May 27, 2021
According to IATA, airport processing times have ballooned to three hours per trip and could reach as... Read More
Forter valued at $3B following $300M Series F round
News / Technology
Forter valued at $3B following $300M Series F round
By Jill Menze | May 25, 2021
The e-commerce fraud prevention service says it has doubled its revenue over the past 12 months.... Read More
technology-key-to-recovery-opinion
Opinion / Technology
Why technology is the key to getting the world moving again
By David Taylor - Publicis Sapient | May 25, 2021
As it emerges from crisis, the travel industry should not consider a return to normal but rather... Read More
payment-transformation-amadeus
News / Technology
How the COVID-19 crisis is accelerating transformation of travel payments
By Mitra Sorrells | May 21, 2021
A new study from Amadeus finds trends that were emerging pre-pandemic – especially related to the... Read More
PhocusWire Pulse: Decoding Travel Security
News / Technology
PhocusWire Pulse: Decoding Travel Security
By PhocusWire | May 19, 2021
Our fourth PhocusWire Pulse looks at the current state and future of security in travel, examining... Read More
Can technology help hospitality labor shortages?
News / Technology
Can technology help hospitality labor shortages?
By Linda Fox | May 18, 2021
Hotels are dealing with huge staff shortages because of the pandemic, technologies are emerging to... Read More
Travel recovery and responsibility: A chance to do the right thing
News / Technology
Travel recovery and responsibility: A chance to do the right thing
By PhocusWire | May 17, 2021
With the COVID-19 pandemic putting the industry's operations on hold for over a year, some might hope... Read More
mydigitaloffice-acquires-broadvine
News / Technology
MyDigitalOffice acquires Broadvine to boost hotel performance platform
By Linda Fox | May 17, 2021
MyDigitalOffice says the addition of Broadvine's budgeting and forecasting technology rounds out its... Read More
Airports must lose check-in desks, reduce touchpoints
News / Technology
Airports must lose check-in desks, reduce touchpoints
By Linda Fox | May 17, 2021
The aviation industry has missed past opportunities to create a more automated passenger journey.... Read More
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September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More