Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Ex-British Airways CEO slams digitally naive airline sector
News / Technology
Ex-British Airways CEO slams digitally naive airline sector
By Linda Fox | October 14, 2021
Digitally savvy customers have been trained to expect a new level of service from online retailers and... Read More
VIDEO: The vital role of tech in alternative accommodations
News / Technology
VIDEO: The vital role of tech in alternative accommodations
By PhocusWire | October 12, 2021
Speaking during PhocusWire Pulse, Rentals United CMO Vanessa de Souza Lage explains the core... Read More
ibm-environmental-suite
News / Technology
IBM launches climate impact tools for airlines, other companies
By Mitra Sorrells | October 12, 2021
The IBM Environmental Intelligence Suite combines weather data, carbon accounting capabilities,... Read More
Delta launching facial-recognition program for PreCheck members
News / Technology
Delta launching facial-recognition program for PreCheck members
By Michael Baker | October 12, 2021
The program enables travelers to get through security and other checkpoints via a camera and... Read More
Women leaders experience burnout, work unrecognized
News / Technology
Women leaders experience burnout, work unrecognized
By Jill Menze | October 11, 2021
According to McKinsey and LeanIn.org’s Women in the Workplace 2021 study, women leaders in corporate... Read More
digital-first-hotel-staffing-ibs-software
Opinion / Technology
How digital-first can address hospitality labor shortages
By Lisa Barker - IBS Software | October 8, 2021
Technology has the potential to reduce persistent staffing pressures while simultaneously improving... Read More
airasia-vaccine-app
News / Technology
AirAsia to require vaccine, check-in via app only
By Mitra Sorrells | October 7, 2021
Along with a vaccine requirement, the low-cost carrier is now requiring passengers to check in via the... Read More
Event-listing-WBE-software-as-service-webinar
Event / Technology
Event-listing-WBE-software-as-service-webinar
October 4 2021
In the necessary search for the most suitable tech model for their business, travel professionals... On Demand
Outdoorsy harnesses Google Cloud to support customer growth
News / Technology
Outdoorsy harnesses Google Cloud to support customer growth
By Linda Fox | October 4, 2021
Outdoorsy is using Google Cloud to help it scale up, building on its experience of the pandemic.... Read More
Sounding Off: Some are moving beyond lip service with autonomous services
Interview / Technology
Sounding Off: Some are moving beyond lip service with autonomous services
By PhocusWire | October 1, 2021
Robotaxis are one thing, but how the world of autonomous vehicles can be used to enhance experiences... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More