Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

30SecondsToFly chatbot pivot TMC
News / Technology
Travel chatbot service shifts focus to travel management companies
By Mitra Sorrells | April 4, 2018
30SecondsToFly, maker of the “Claire” chatbot, has pivoted its business strategy. Rather than... Read More
'Smart tourism:' Should destinations take ownership of enhancing the in-destination experience through technology?
News / Technology
'Smart tourism:' Should destinations take ownership of enhancing the in-destination experience through technology?
By Nick Vivion | April 4, 2018
This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More
LAX Tooshlights restroom management
News / Technology
LAX tests new LED-enabled “know where to go” system for restrooms
By Mitra Sorrells | April 3, 2018
New technology debuting at Los Angeles International Airport may signal the end of those awkward... Read More
Augmented reality is the next mass media – are you ready for the revolution?
News / Technology
Augmented reality is the next mass media – are you ready for the revolution?
By Viewpoints | April 3, 2018
This is a viewpoint from Chris Elson, client development manager at Diverse Interactive. Hate it or... Read More
This company pairs science with IoT connectivity to kill bed bugs in hotels
News / Technology
This company pairs science with IoT connectivity to kill bed bugs in hotels
By Nick Vivion | April 3, 2018
It's been said before: sometimes technology is a solution in search of a problem. The tech-obsessed... Read More
wrapup april 2 2018
Notated News / Technology
Amadeus, Hotelbeds, Interjet and more news briefs today...
By PhocusWire | April 2, 2018
Amadeus adds tours from Bookingkit… Hotelbeds group succeeds through its API… Interjet signs deal with... Read More
Mobile app fraud is on the rise,  and what you can do about it
News / Technology
Mobile app fraud is on the rise, and what you can do about it
By Michele McDonald | April 2, 2018
Mobile travel apps rank fourth among the hardest hit by fraudsters, following shopping, gaming and... Read More
AI analysis, part 1: Travel tech giants
News / Technology
AI analysis, part 1: Travel tech giants
By Mitra Sorrells | April 2, 2018
The ubiquity of artificial intelligence is evident in the fact that the abbreviation “AI” is now a... Read More
PODCAST: Phocuswire PundIT Show #10
News / Technology
PODCAST: Phocuswire PundIT Show #10
By Kevin May | March 30, 2018
We devote the latest episode of the PundIT Show to all things voice technology, marking the end of our... Read More
Is Delta becoming a cutting edge tech company right before our eyes?
News / Technology
Is Delta becoming a cutting edge tech company right before our eyes?
By Marisa Garcia | March 29, 2018
OK, first, yes, aviation and aeronautics are technologies themselves. And Delta’s long-established MRO... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More