Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How AI is transforming travel safety for real people
Opinion / Technology
How AI is transforming travel safety for real people
By Suzanne Sangiovese - Riskline | July 23, 2025
Riskline CEO Suzanne Sangiovese discusses how AI can change the game and improve traveler safety.... Read More
How travel marketers can navigate AI evolution of search
News / Technology
How travel marketers can navigate AI evolution of search
By Morgan Hines | July 21, 2025
During the latest installment of Phocuswright’s The New Age(nts) Trend Series, experts opened up about... Read More
PhocusWire's weekly travel tech news briefs: Fora, Amex GBT, Expedia Group and more...
News
PhocusWire's weekly travel tech news briefs: Fora, Amex GBT, Expedia Group and more...
By PhocusWire | July 18, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
How Wyoming increased traveler interest ninefold through a TV campaign
News / Technology
How Wyoming increased traveler interest ninefold through a TV campaign
By Morgan Hines | July 18, 2025
Are technology-forward television campaigns an effective way to boost interest in a destination?... Read More
Air France-KLM partners with Accenture, Google Cloud to launch gen AI factory
News / Technology
Air France-KLM partners with Accenture, Google Cloud to launch gen AI factory
By Abby Crotty | July 17, 2025
The new gen AI factory is hosted on Google Cloud and supports agentic AI capabilities.... Read More
Travel Curious acquires Redeam to offer more services to experience providers
News / Technology
Travel Curious acquires Redeam to offer more services to experience providers
By Linda Fox | July 17, 2025
Travel Curious will integrate Redeam's technology and partner ecosystem into its platform, enabling it... Read More
Accor's tech chief on experiences, shifting mindset and system fragmentation
News / Technology
Accor's tech chief on experiences, shifting mindset and system fragmentation
By Linda Fox | July 16, 2025
Accor's chief commercial, digital and technology officer Alix Boulnois shared her thoughts on the... Read More
Delta encouraged by early results of AI pricing with Fetcherr
News / Technology
Delta encouraged by early results of AI pricing with Fetcherr
By Linda Fox | July 14, 2025
Delta said during an investor day back in November that it had deployed the Fetcherr technology across... Read More
Industry leaders on the future of digital identity and AI agents
News / Technology
Industry leaders on the future of digital identity and AI agents
By Abby Crotty | July 14, 2025
During a session at Phocuswright Europe 2025, industry leaders discussed the impact of digital... Read More
AiOla lands investment from United Airlines for voice AI tools
News / Technology
AiOla lands investment from United Airlines for voice AI tools
By Linda Fox | July 11, 2025
United Airlines is exploring various use cases with aiOla's voice and conversational AI.... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More