Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Amex GBT CEO on why AI will ‘strengthen and strengthen’ TMCs
News / Technology
Amex GBT CEO on why AI will ‘strengthen and strengthen’ TMCs
By Morgan Hines | December 4, 2025
At The Beat Live event this week, Amex GBT CEO Paul Abbott detailed why he believes TMCs can... Read More
Dida's Daryl Lee on B2B’s AI moment and impact on rate parity and value
News / Technology
Dida's Daryl Lee on B2B’s AI moment and impact on rate parity and value
By WiT | December 3, 2025
Daryl Lee, who was appointed group CEO of Dida in late September, outlined different factors impacting... Read More
The Phocuswright Conference 2025 Launch Innovator: Wenrix
Interview / Technology
The Phocuswright Conference 2025 Launch Innovator: Wenrix
By PhocusWire | December 3, 2025
During a presentation at The Phocuswright Conference, CEO Amir Balaish said Wenrix's DeepFlow product... Read More
Travel's new front door: AI discovery surges as search slips
News / Technology
Travel's new front door: AI discovery surges as search slips
By Phocuswright Research | December 2, 2025
While general search still leads all other research tools, its share is dropping as AI usage grows,... Read More
3 key shifts happening in the corporate travel landscape
News / Technology
3 key shifts happening in the corporate travel landscape
By Linda Fox | December 2, 2025
Executives from Amex GBT, Festive Road and Spotnana discussed how travel search, content distribution... Read More
Expedia Group appoints first chief AI and data officer
News / Technology
Expedia Group appoints first chief AI and data officer
By Abby Crotty | December 1, 2025
Xavier Amatriain is the former VP of AI and compute enablement at Google.... Read More
Wayve acquires Quality Match to expand AI data capabilities
News / Technology
Wayve acquires Quality Match to expand AI data capabilities
By Abby Crotty | December 1, 2025
The acquisition also bolsters Wayve’s presence in Germany, where it opened its Testing and Development... Read More
Emirates teams up with OpenAI to drive AI adoption
News / Technology
Emirates teams up with OpenAI to drive AI adoption
By Linda Fox | November 26, 2025
The collaboration will see the deployment of ChatGPT Enterprise alongside training to help implement... Read More
The Phocuswright Conference 2025 Launch Innovator: BoomPop
Interview / Technology
The Phocuswright Conference 2025 Launch Innovator: BoomPop
By PhocusWire | November 26, 2025
BoomPop was named Travel Innovator of the Year as part of Phocuswright's Launch: Innovation program.... Read More
Pangea acquires social app Overlap to address travel tech fragmentation
News / Technology
Pangea acquires social app Overlap to address travel tech fragmentation
By Abby Crotty | November 25, 2025
As of Monday, Overlap users can log in to Pangea and access friends, pins and trips on the merged... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More