Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Travel tech provider DCS Plus acquired by Abingdon Software Group
News / Technology
Travel tech provider DCS Plus acquired by Abingdon Software Group
By Abby Crotty | October 28, 2025
Abingdon Software Group said the acquisition expands its portfolio of software products, accelerates... Read More
Mews brings agentic AI on board with acquisition of DataChat
News / Technology
Mews brings agentic AI on board with acquisition of DataChat
By Linda Fox | October 28, 2025
DataChat, which was initially launched in 2017 as a research project, works in the retail, financial... Read More
What travel tech entrepreneur Bobby Healy would build if he had another life
News / Technology
What travel tech entrepreneur Bobby Healy would build if he had another life
By Linda Fox | October 28, 2025
The Meili co-founder shared his thoughts on "easy money" in travel technology and had some advice for... Read More
Grab, May Mobility partner to bring robotaxis to Southeast Asia
News / Technology
Grab, May Mobility partner to bring robotaxis to Southeast Asia
By Abby Crotty | October 27, 2025
As part of the multiyear partnership, Grab invested an undisclosed amount in AV technology... Read More
Uber, WeRide launch robotaxis in Saudi Arabia
News / Technology
Uber, WeRide launch robotaxis in Saudi Arabia
By Abby Crotty | October 24, 2025
Vehicle operators will be present during the initial launch before the AVs transition to being fully... Read More
PhocusWire's weekly travel tech news briefs: SAP Concur, Amadeus, American Airlines and more...
News / Technology
PhocusWire's weekly travel tech news briefs: SAP Concur, Amadeus, American Airlines and more...
By PhocusWire | October 24, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Trip.com Group's COO Xing Xiong reflects on the AI age
News / Technology
Trip.com Group's COO Xing Xiong reflects on the AI age
By Yeoh Siew Hoon - WiT | October 24, 2025
At WiT’s 20th anniversary conference, Trip.com Group's COO Xing Xiong spoke about navigating... Read More
Assistance needed: How airlines can improve the experience for vulnerable travelers
News / Technology
Assistance needed: How airlines can improve the experience for vulnerable travelers
By Linda Fox | October 24, 2025
With the aging global population and neurodiversity increasingly in the spotlight, there's room for... Read More
Hotels push live ChatGPT integrations as AI search goes bookable
News / Technology
Hotels push live ChatGPT integrations as AI search goes bookable
By Matthew Parsons | October 23, 2025
Following OpenAI’s launch of “ChatGPT apps,” experts predict that AI search platforms will soon be... Read More
Airbnb adds social tools for experiences and updates host capabilities
News / Technology
Airbnb adds social tools for experiences and updates host capabilities
By Abby Crotty | October 21, 2025
Guests can now interact with other travelers they meet on experiences, while hosts can set new... Read More
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September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More