Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Mirai rebuilds booking engine for conversational, agent-driven travel
News / Technology
Mirai rebuilds booking engine for conversational, agent-driven travel
By Cathy Walsh | April 8, 2026
The platform reflects a shift toward AI-ready infrastructure as travel systems adapt to conversational... Read More
FCM's AI strategy is about guardrails, trust in corporate travel
News / Technology
FCM's AI strategy is about guardrails, trust in corporate travel
By Linda Fox | April 8, 2026
FCM's John Morhous shares how the travel management company is using AI internally as well as for its... Read More
Kayak's Peer Bueller and Matthias Keller on what's ahead for the tech giant
News / Technology
Kayak's Peer Bueller and Matthias Keller on what's ahead for the tech giant
By Robert Silk - Travel Weekly | April 7, 2026
Kayak's newly appointed CEO Peer Bueller is overseeing an AI transformation at the metasearch brand.... Read More
Chinese OTAs deploy AI for global push
News / Technology
Chinese OTAs deploy AI for global push
By Phocuswright Research | April 7, 2026
Chinese AI services are not just following this global path, they are transforming interactions with... Read More
AI pulls travel brands deeper into commerce media
News / Technology
AI pulls travel brands deeper into commerce media
By Matthew Parsons | April 7, 2026
As AI compresses the path to purchase, travel brands are expanding commerce media to capture... Read More
Startup Stage: Travelese brings identity-based matching to travel discovery
Interview / Technology
Startup Stage: Travelese brings identity-based matching to travel discovery
By Cathy Walsh | April 6, 2026
The company uses a proprietary matching architecture to power travel discovery instead of relying on... Read More
The 3 phases of AI adoption—and why some travel companies fall short
Opinion / Technology
The 3 phases of AI adoption—and why some travel companies fall short
By Ragnar Fjölnisson - Kaptio | April 6, 2026
Ragnar Fjölnisson, the co-founder and CTO of Kaptio, explains why integrated platforms bringing... Read More
PhocusWire's travel tech news briefs: Amex GBT, Google, Agoda and more...
News / Technology
PhocusWire's travel tech news briefs: Amex GBT, Google, Agoda and more...
By PhocusWire | April 3, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Acai Travel, Lumo bring predictive disruption tech into AI service workflows
News / Technology
Acai Travel, Lumo bring predictive disruption tech into AI service workflows
By Cathy Walsh | April 2, 2026
The integration enables TMCs, OTAs and airlines to prioritize impacted travelers, automate rebooking... Read More
WeRide partners with Uber, Grab to advance AV rollout
News / Technology
WeRide partners with Uber, Grab to advance AV rollout
By Cathy Walsh | April 2, 2026
Launches in UAE and Singapore signal momentum in global rollout of autonomous taxis and shuttles.... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More