Social Media

Dynamic packaging - the cartoon web game

By Kevin May | January 17, 2011

Online games and slightly off-kilter uses of the web to attract attention are all the rage - with travel trade shows also getting in on the act in 2011. Read More

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Hotels.com tries another wacky web promotion

By Kevin May | January 12, 2011

Hotels.com will be getting a reputation for trying slightly off-kilter marketing, from last year's Virtual Vacation augmented reality tool to this latest "claymation" effort. Read More

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American Airlines claims Sabre coordinated social media bad-mouthing, biasing actions created employee turmoil

By Dennis Schaal | January 12, 2011

American Airlines alleges that Sabre coordinated "negative word-of-mouth campaigns" to paint the airline as "anti-consumer." Read More

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Expedia wants Facebook fans to find better name for package products

By Kevin May | January 7, 2011

Expedia says the term "vacation packages" is not very catchy, so is using Facebook to run a competition to rename the online travel agency's product line. Read More

TravelPost shakes up management, lays off half its staff

By Dennis Schaal | January 6, 2011

The much-anticipated new TravelPost will have to wait awhile after the company changed the "scope" of its stealth product, appointed a new CEO and laid off roughly half the staff. Read More

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TLabs Showcase - Travellution

By Kevin May | January 3, 2011

TLabs Showcase on travel startups featuring France-based social trip planning service Travellution. Read More

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Delta shows how to use Twitter in a crisis

By Timothy O'Neil-Dunne | December 30, 2010

The Christmas time meltdown of the air transport system in the East Coast of the US was driven by the coldest weather in over 60 years. Read More

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Not the greatest ad for British Airways and JFK

By Kevin May | December 28, 2010

Airports up and down the east coast in the US have faced severe operations problems over the past few days with heavy snow blizzards paralysing flights. Read More

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Expedia admits Twitter account hacked

By Kevin May | December 27, 2010

Unclear as to the extent, but Expedia says its Twitter page suffered a security breach last night and at least one rogue tweet was seen by potentially almost 40,000 followers. Read More

A timely reminder about the power of mobile and social media

By Kevin May | December 27, 2010

Countless clips around the web illustrating the enormous growth in mobile communications and how social media is affecting how individuals and organisations talk to one another. Read More

Pilot punished for videos of security flaws at San Francisco Airport

By Dennis Schaal | December 24, 2010

Federal air marshals seized a licensed handgun from a commercial pilot after he posted a series of cellphone videos on YouTube exposing what he regards as lapses in airport security, according to... Read More

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VisitBritain launches check-in game through Facebook Places

By Kevin May | December 23, 2010

Nice idea from VisitBritain using social media and location check-ins to attract people to a global competition running through its Facebook page. Read More

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TripAdvisor reveals further Facebook integration, claims travel revolution

By Kevin May | December 21, 2010

TripAdvisor has unveiled a major upgrade to its Facebook Trip Friends service, creating what is essentially a mini-Facebook within the user review giant's site. Read More

News / Online

Travel site visits jump 30 per cent as snow hits UK

By Kevin May | December 20, 2010

Web traffic figures have indicated a massive jump in volume to travel sites in the UK over the weekend as poor weather conditions hit flight schedules. Read More

Tripology travel agents and travelers view gains with Skype

By Dennis Schaal | December 16, 2010

Travel agents getting leads from Tripology increasingly are seeing eye-to-eye with their clients. Read More

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