Social Media

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Visit Florida tourism board uses Google Maps and Twitter feeds to cleanse oil-spill fears

By Dennis Schaal | May 19, 2010

At least one tourism board, VisitFlorida.com, isn't shying away from the threatening oil spill in its social media efforts. Read More

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Lonely Planet launches online bookstore assistant, but plays down Bangkok crisis

By Kevin May | May 19, 2010

Guidebook giant Lonely Planet was hoping to extol the virtues of its new virtual sales rep system - but appears to be running into a storm of sorts with a decision to almost ignore the Bangkok riots. Read More

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Practice what you preach on Twitter or risk angering your customers

By Kevin May | May 18, 2010

Some fall-out from this week’s disruption to flights in Northern Europe has shed light once again on how companies should use Twitter. Read More

TagWhat aiming to bring social media and trip planning to Augmented Reality

By Kevin May | May 17, 2010

Another step in the development of Augmented Reality tools in travel - this time provided by a Colorado, US-based company known as Iryss. Read More

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Another hint about the new hotel-review oriented TravelPost

By Dennis Schaal | May 17, 2010

The new owners of TravelPost have been coy about their ultimate intentions, but they are conducting a survey about hotel reviews and social media. Read More

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gliider, TravelMuse take their squabble to Twitter

By Dennis Schaal | May 12, 2010

The heat is on among trip-planning websites gliider and TravelMuse as the two startups have taken their competition -- or might we say, confrontation -- to Twitter. Read More

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Athens tourist board shows how to use social media in a crisis

By Kevin May | May 11, 2010

Tourist authorities in the Greek capital Athens demonstrated last week how to utilise social networks to inform visitors about disruption and disorder. Read More

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Wolf of PhoCusWright chronicles online travel, mobile chaos

By Dennis Schaal | May 7, 2010

Oh, the chaos. Read More

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Facebook gives TravelMuse some back talk

By Dennis Schaal | May 6, 2010

TravelMuse and Facebook are talking, back and forth. Read More

Hotels.com unveils wacky augmented reality project

By Kevin May | May 4, 2010

Hotels.com is stepping into new territory with the release of a bizarre new product to showcase some of the major destinations featured on its US site. Read More

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Louisiana tourist board avoiding any oil slick talk on the web or social media

By Kevin May | May 3, 2010

The role of local tourist offices and how they deal with wider issues affecting their state has resurfaced amid the catastrophic oil slick in the Gulf of Mexico. Read More

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British Airways targeting social media with first trip for bloggers

By Kevin May | May 3, 2010

Much is made of how press trips have typically focused on traditional print and broadcast media journalists when showing off a new destination or product. Read More

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USRentACar claims it is first car hire website to Like Facebook

By Kevin May | April 30, 2010

It was only a matter of time before the floodgates opened following Facebook's social graph treatise last week - and the Like button is gaining momentum in travel. Read More

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Caught in social media boycott-swirl, Arizona tourism board fails to engage

By Dennis Schaal | April 29, 2010

With boycott Arizona calls becoming ear-splitting, the state's tourism board has gone silent despite the social-media firestorm. Read More

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KLM uses Facebook for social media luggage tag promo

By Kevin May | April 22, 2010

Simple and fun idea from KLM - fresh from the more arduous task of running test flights into the volcanic ash cloud earlier this week - with a clever use of Facebook. Read More

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