Social Media

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Hey, a wheel just fell off the aircraft, take a picture

By Kevin May | March 3, 2011

Perhaps in a pre-digital age, when a wheel fell off an aircraft, passengers would have maybe told the crew, prayed, ordered some whisky, closed their eyes. Read More

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FourSquare finds Manchester is the rudest place on earth

By Kevin May | March 2, 2011

Not the greatest award to win, but it turns out Manchester in the UK is the rudest destination in the world, closely followed by El Paso, Texas, and Pittsburgh, Pennsylvania. Read More

HomeAway creates community site for vacation rental owners and managers

By Dennis Schaal | March 1, 2011

HomeAway launched a community site for vacation rental owners and managers -- even if they don't currently advertise on HomeAway sites. Read More

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Malaysia Airlines puts full booking, check-in, seat pick into Facebook

By Kevin May | February 26, 2011

Pioneering move by Malaysia Airlines today with the launch of what is the first system on Facebook to handle airline booking and check-in without leaving the site. Read More

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EasyJet claims first airline blog, forgets British Airways and Virgin Atlantic

By Kevin May | February 25, 2011

The problem with public relations and claiming super-amazing "firsts" is that they are invariably untrue. Or just puff to get journalists to write about it. Read More

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Top 20 most valuable hotel Twitter accounts

By Dennis Schaal | February 24, 2011

How much is a Twitter follower worth and which hotel Twitter accounts are the most valuable? Read More

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TLabs Showcase - HotelMarketingClub

By Kevin May | February 24, 2011

TLabs Showcase on travel startups featuring India-based web and social media training service HotelMarketingClub. Read More

Travel advertising rules - good for consumers, nightmare for companies

By Kevin May | February 23, 2011

A regulatory storm is heading for the UK, where pretty much every travel company will have to watch for blunders on any of its publicly available information on the web. Read More

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Harvard students start social network and seek to expand to other campuses -- sound familiar?

By Dennis Schaal | February 22, 2011

Gtrot, a social travel planning service started by a couple of Harvard College students, just received $560,000 in funding, according to a financial filing with the Securities and Exchange Commission. Read More

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Will Travelocity be the social media winner in its beach or ski Facebook contest?

By Dennis Schaal | February 22, 2011

Travelocity will randomly hand out a vacation for two to Maui or Vail, Colo., after completing its just-launched beach or ski Facebook vote, but the online travel agency, too, will assuredly come up a... Read More

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Five questions over in-house or outsourcing of hotel web marketing

By Viewpoints | February 22, 2011

One of the top discussions among hotel marketers today is about cutting costs and growing revenues in this tough market. Read More

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What are the expectations of hostel users in a digital world?

By Kevin May | February 22, 2011

Interesting - and perhaps some surprising - results from a survey produced to understand more about consumers who buy budget and hostel accommodation. Read More

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Qantas CEO blames Twitter for share price collapse, forgets own errors

By Kevin May | February 18, 2011

Fighting talk from Qantas CEO Alan Joyce who has attacked Twitter in the wake of the A380 incident in November 2010 when an engine exploded shortly after take-off. Read More

Farelogix YouTube video questions alleged deception of GDS coalitions

By Dennis Schaal | February 18, 2011

OK, Farelogix takes us to the movies again, this time questioning the alleged scare tactics of "GDS and sponsored coalitions and lobbyists." Read More

Google to make travel search even more social

By Kevin May | February 17, 2011

Important update from the Googleplex today with news that searches will now feature more from a user's friends on social media sites and integration within the main results page. Read More

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