Social Media

Thai Airways tries YouTube to build A380 buzz [VIDEO]
By Kevin May | June 7, 2011
Such is the apparent fascination that the flying public still has with the Airbus A380 that airlines continue to pull out all the stops to promote services ahead of inaugural flights. Read More
Lily Allen slams Ryanair to 3 million Twitter followers, nothing happens
News / Online
Lily Allen slams Ryanair to 3 million Twitter followers, nothing happens
By Kevin May | June 6, 2011
Low cost carrier and infamous social media-refusenik Ryanair has demonstrated perfectly that it doesn't see any point in worrying about what people say on the likes of Twitter. Read More
TLabs Showcase - myTab
News / Online
TLabs Showcase - myTab
By Kevin May | June 6, 2011
TLabs Showcase on travel startups featuring US-based travel gift and planning platform myTab. Read More
Royal Jordanian Airlines and the on-board tweetup, on the ground
News / Online
Royal Jordanian Airlines and the on-board tweetup, on the ground
By Kevin May | June 3, 2011
Middle East carrier Royal Jordanian is claiming credit for hosting the first official aircraft tweetup in the Middle East, part of a project to raise its social media profile in the region. Read More
American Airlines jabs Orbitz on YouTube
By Dennis Schaal | May 31, 2011
Judging from the latest American Airlines commercial on YouTube, the chances of an American Airlines content agreement with Orbitz Worldwide in the short-term are very slim. Read More
KLM launches GiggleJiggle promo, all sorts of folk found dancing
News / Online
KLM launches GiggleJiggle promo, all sorts of folk found dancing
By Kevin May | May 31, 2011
Dutch airline KLM clearly has plenty of resources to pour into off-kilter marketing campaigns - this time with an online postcard mailer which places the user in destinations on the network. Read More
Germany overhauls hotel star rating system, combines pro and user reviews
News / Online
Germany overhauls hotel star rating system, combines pro and user reviews
By Kevin May | May 31, 2011
The star classification system for hotels in Germany is to be radically overhauled and will now include a mixture of expert opinion and consumer reviews. Read More
How a city won social media gold when hitting back at dying claim
By Kevin May | May 30, 2011
A US city is claiming a world record after managing to fill a Lip Dub video with 5,000 people in a bid to hit back at an article which said it is "dying". Read More
Switzerland Tourism Facebook campaign comes just in time to save your marriage
News / Online
Switzerland Tourism Facebook campaign comes just in time to save your marriage
By Dennis Schaal | May 27, 2011
Considering the havoc that the mobile revolution is creating in marriages and other relationships, Switzerland Tourism's new Facebook campaign comes in the nick of time. Read More
Travelocity redesign -- should your booking engine be a homepage hero too?
News / Online
Travelocity redesign -- should your booking engine be a homepage hero too?
By Dennis Schaal | May 25, 2011
Travelocity tore apart its booking engine as part of a homepage redesign to simplify the booking engine's look and feel and make it stand out as "the hero of the homepage." Read More
Can travel businesses afford to completely ignore social media?
News / Online
Can travel businesses afford to completely ignore social media?
By Kevin May | May 25, 2011
Social media, new methods of distribution, search and the use of new devices are probably the main issues keeping travel companies awake at night. Read More
How to follow European ash cloud travel updates on social media
News / Online
How to follow European ash cloud travel updates on social media
By Kevin May | May 24, 2011
One thing the disruption to European air traffic in 2010 as a result of a volcanic eruption in Iceland taught the travel industry was the power of social media. Read More
Gtrot grabs funding, comes out of beta
News / Online
Gtrot grabs funding, comes out of beta
By Kevin May | May 23, 2011
Landmark day for Gtrot with it launching officially to the wider world and unveiling a funding round from Lightbank. Read More
The rise of social media and customer monitoring in travel
News / Online
The rise of social media and customer monitoring in travel
By Kevin May | May 23, 2011
Clarabridge is the latest company trying to capitalise on what appears to be a growing need from travel and tourism companies to understand reviews and feedback by customers. Read More
Vacation Relation left to die, team promises better with Tripl
News / Online
Vacation Relation left to die, team promises better with Tripl
By Kevin May | May 20, 2011
Seems to be a period for so-called pivots among some of the travel startups that arrived on the scene in 2010, with Vacation Relation making way for a new site called Tripl. Read More
The Phocuswright Conference 2026