Social Media

News / Online

Social media backfires as celeb snap costs airport official his job

By Karthick Prabu | March 19, 2013

Anyone thinking one of the perks of working at an airport is the joy of spotting celebrities in transit might want to think again. Read More

News / Online

Using social media on mobile delays reactions more than smoking cannabis! [INFOGRAPHIC]

By Kevin May | March 15, 2013

Here is sideways look at what the combination of using a mobile device for social media does to user behaviour, bandwidth issues and the costs involved. Read More

News / Online

Recaptured: Tourism Australia steps into @Australia

By Nick Vivion | March 15, 2013

The above tweet is one of the first from the @Australia Twitter handle, which was recently reclaimed by the country's national tourism authority from a long-time squatter. Read More

News / Online

Facebook fans voice support after Luton Airport bad taste pic apology

By Linda Fox | March 15, 2013

London Luton Airport has taken a drubbing in the UK press this week for posting a picture of a Chicago air crash incident on its Facebook page Read More

News / Online

Airlines on Pinterest: in-depth look reveals a bit of a graveyard

By Viewpoints | March 15, 2013

Pinterest was one of the star social networks of 2012. Countless articles and reviews and paeans were written about it and, notably, unlike Google Plus, it never received much criticism. Read More

News / Online

Travel blogger makes it to a TED stage [VIDEO]

By Kevin May | March 12, 2013

Say what you like about travel bloggers, when one of them gets a slot at a TED event they probably deserve at the very least a hearty congratulations. Read More

News / Online

The implications of Facebook's news feed update on the travel industry

By Nick Vivion | March 7, 2013

Here we go again: Facebook is rolling out a new look with widespread implications for all the network's users - and the businesses that engage with them on a daily basis. Read More

News / Online

Content, context, co-creation and other eTourism predictions for the next 20 years

By Viewpoints | March 7, 2013

Predicting technology is a thankless task, as it changes dramatically Read More

News / Online

Legacy tech holding back progress in the payment world but social media seen as an opportunity

By Linda Fox | March 6, 2013

When it comes to payment challenges, travel executives cite card surcharges and international payments as their biggest headaches Read More

News / Online

Case study: Travel Republic hits 1 million followers on Google+, a UK agency first

By Sean O'Neil | March 5, 2013

Travel Republic, the UK online travel agency, has hit a social media milestone in attracting 1,021,907 followers on Google in less than a year. Read More

News / Online

Triptease wants to refresh the reviews space putting an end to faceless text

By Linda Fox | March 4, 2013

Frustration with travel reviews drove Triptease founder Charlie Osmond to develop the service after six years working in social media Read More

News / Online

DoubleTree's Diana Plazas and Altimeter's Charlene Li speak about defining social and leveraging technology [VIDEO]

By Nick Vivion | March 4, 2013

Tnooz caught up with two speakers at the Expion Social Business Summit in Raleigh/Durham, North Carolina, USA, last month: Charlene Li from Altimeter Group and Diana Plazas from DoubleTree by Hilton. Read More

News / Online

JetBlue cleverly jumps on the Google Glass bandwagon

By Sean O'Neil | March 4, 2013

US airline JetBlue has entered itself into Google's "If I had Glass" contest via a series of posts on Twitter and on Google+ that feature "concept versions" of what passengers might... Read More

News / Online

Up-selling as an art form in hotels

By Patrick Landman | February 28, 2013

It's utopia in my world of revenue management in hotels to work with a general manager and operations team with true passion for up-selling. Read More