Security

News

Thomson keeps "data breach" details to itself

By Martin Cowen | August 24, 2015

Thomson is the latest travel firm to have a data breach reported in the mainstream UK press, although details are thin on the ground. This shows that data breaches are now a consumer news story rat Read More

News

Mandarin Oriental provides more details on credit card malware

By Sean O'Neil | July 10, 2015

Last February, Mandarin Oriental discovered that some of its systems had been infected with malware capable of stealing customer card data during the previous nine months. The company said the malw Read More

News

Likely? LOT says a DDoS attack crashed its flight plan IT system

By Sean O'Neil | June 22, 2015

LOT Polish Airlines canceled 10 flights and delayed another dozen on Sunday after one of its IT systems was allegedly attacked. The national carrier was quick to blame a hacker attack for crashing Read More

News

Three luxury hotels are victims of spectacular hackings, says security firm

By Sean O'Neil | June 10, 2015

Three luxury hotels's systems that connect to their computers, phones, and elevators were hacked by a sophisticated virus, according to Kaspersky Lab, a company that sells digital security tools. A Read More

News / Technology

The internet of things in travel - great with machines, less so with people

By Martin Cowen | June 8, 2015

As things stand, the internet of things (IoT) in a travel context is all about B2B operations, with the jury is still out on its application as a consumer-facing concept. This was one of the themes Read More

News / Technology

Could malware be siphoning off customer information from your travel site?

By Nick Vivion | June 2, 2015

Here's a new acronym to be afraid of: CSIM, or Client-side injected malware. This is an intrusion that occurs via a customer's browser and comes from items such as widgets, advertisements and spywa Read More

News / Distribution

Secure payments help stop abandoned bookings

By Viewpoints | May 13, 2015

Nearly one in five shoppers have dropped out of an online travel booking because of security concerns around payment, reveals a new survey from Worldpay. NB: This is an analysis by Thomas Helldorf Read More

News / Technology

Startup pitch: GeoSure aims to crowdsource global travel security data

By Sean O'Neil | April 15, 2015

GeoSure is a new application for Apple devices that is designed to assist travelers by providing quantifiable, personalized travel security content. Think of it as a community-based global travel secu Read More

News

Mandarin Oriental: Undetectable malware stole our credit card data

By Sean O'Neil | March 5, 2015

Some of Mandarin Oriental's point-of-sale systems at some of its luxury hotels in the US and Europe were infected with malware capable of stealing customer card data, the company said today. In a j Read More

News / Online

Points as cash: How to do a better job protecting loyalty accounts

By Viewpoints | November 21, 2014

The early November hack of an unknown number of members’ rewards in Hilton’s HHonors™ program was a wake-up call to the travel industry about the looming threat of online hackers, who are now turning Read More

News / Technology

Ongoing: Hilton's loyalty program hackers continue selling account access

By Nick Vivion | November 6, 2014

Reports of a massive breach of Hilton's HHonors loyalty program emerged on loyalty blogs early last month, as dozens of users posted claims of unauthorized access that led to loss of points. The ha Read More

News / Technology

Steps to protect guest-facing apps and networks from unwanted hackers

By Nick Vivion | October 20, 2014

Guest-facing apps are one of the most visible and high-profile rising trends in the hospitality sector. Guest-facing applications enable the guest to access a variety of hotel information, services, i Read More

News / Technology

Viator's data breach affects 1.4 million customers directly

By Nick Vivion | September 22, 2014

Last week's announcement by Viator is a reminder about the perils of payment processing. The online tours and activities platform revealed that a data compromise occurred in early September, affecting Read More

News

Other ways to keep a tech business secure from hackers

By PhocusWire | September 1, 2014

SYSTEMS: Security concerns are part of the strategy for most businesses (as they should be), but recent high profile breaches have raised the issue once again. But there are other methods that can e Read More

News

How 2013 changed our opinion on privacy

By PhocusWire | December 21, 2013

SYSTEMS: Personal privacy online and via telecommunications was thrown into a spotlight even Wikileaks couldn't highlight this year as US spy shops were found to be either doing their job or stretch Read More

Most Popular
Latest Stories