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Distribution
Airline fraud on the rise, finger pointed at loyalty programs and data breaches
By Linda Fox
|
October 15, 2019
Online fraud attacks on airlines are increasing with loyalty schemes often the target, according to a report from Forter.
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News
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Technology
VIDEO: SITA on aviation's massive task to connect the digital dots
By Kevin May
|
September 9, 2019
PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector.
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Interview
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Startups
STARTUP STAGE: Padlifter wants to connect vacation rental service providers
By Mitra Sorrells
|
September 6, 2019
Padlifter is a marketplace to connect vacation rental hosts with providers of services such as property management, security, marketing, maintenance, laundry, accounting and more.
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Opinion
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Technology
The economic benefits of a tech-first traveler safety strategy
By Michael Becker - GeoSure
|
September 6, 2019
Technology can be the key to improving traveler safety and confidence, ultimately creating economic benefits for destinations.
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From Our Partners
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Technology
How SCA will affect the travel industry
By Eric Liebman and Marc Van Puyvelde
|
September 5, 2019
We look at the timeline and milestones for the SCA roll-out and the impact of different SCA use cases for airlines, hospitality and online travel agencies.
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News
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Technology
Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs
By Mitra Sorrells
|
August 30, 2019
BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more.
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News
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Technology
Business travel, part 4: How data management can minimize trip "leakage"
By Mitra Sorrells
|
August 26, 2019
Data management tools are enabling corporate travel managers to capture and analyze data from off-channel bookings to minimize leakage.
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News
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Technology
Choice Hotels is the latest chain suffering data breach exposing customer details
By Linda Fox
|
August 19, 2019
Choice Hotels has suffered a security breach said to involve 700,000 customer records. It blames a third-party vendor that “copied the impacted data from our environment without authorization."
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News
/
Technology
Business travel, part 3: How technology is improving risk management
By Mitra Sorrells
|
August 19, 2019
Artificial intelligence and mobile technology are improving both the quality of risk management information that business travelers can receive and the speed at which they receive it.
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News
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Technology
Could digital ID be the key to achieving a frictionless travel experience?
By Mitra Sorrells
|
August 19, 2019
Amadeus traveler ID innovation manager Laurent Conjat says digital identity is coming and will add efficiency and remove friction at every step of the traveler's journey.
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News
/
Technology
Risk management solution expands offerings for corporate travel
By Mitra Sorrells
|
August 7, 2019
Sitata, a global health, safety and risk management service for travelers, is adding new tools for corporate travel.
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Interview
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Online
Sounding Off: Damaging trust can take years to rebuild
By PhocusWire
|
August 2, 2019
CEOs walk a communications tightrope, where a loose word or two can trigger doubts in the minds of consumers that can last an age in business years.
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News
/
Online
British Airways will "vigorously" defend position following huge fine for data breach
By Linda Fox
|
July 8, 2019
The hack, believed to have started in June last year, involved information such as log-in information, payment card and travel booking details.
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News
/
Technology
Hotel C-suite buzz: Disruptive Google, data security and emerging tech
By Mitra Sorrells
|
June 27, 2019
Cybersecurity, emerging technology and Google were some of the topics discussed by a trio of hospitality chiefs at the HITEC conference in Minneapolis.
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News
/
Technology
Q&A: Worldpay's Thomas Helldorff on challenges, trends and predictions for travel payments
By Mitra Sorrells
|
June 13, 2019
Worldpay's vice president of vertical strategy for travel and airlines shares his thoughts on the role of mobile and alternative payments, how payment systems can drive conversions and much...
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Spain fines Amadeus €14.4M over traveler profiling pilot
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Amadeus, Accenture partner on new agentic advertising platform
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Travel marketers prepare for the rise of AI agents
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PhocusWire's travel tech news briefs: TUI Group, Mews, CarTrawler, Sabre and more...
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The Plaid moment hospitality can't afford to miss
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Juniper Group acquires Deem from Travelport
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AI-powered Mindtrip expands to Europe
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Perk secures $300M in finance for product and technology investment
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Priceline updates Penny AI assistant with Claude
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Why unified payments infrastructure could be travel's next competitive edge
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