Results for "chatbots"

News / Technology

How MCP could reshape travel

By Mark Frary | November 5, 2025

Implementing model context protocol (MCP) could improve customer experience and save travel companies... Read More

From Our Partners / Online

Combining travel and tradition: Trip.Biz forging a new path for TMCs

By Mark Frary | June 16, 2026

Trip.Biz CEO Dr. Tao Song discusses how technology, AI and high-touch service are reshaping TMCs as... Read More

News / Technology

Sabre shuffles leadership team for 'AI-native' future

By Linda Fox | February 18, 2026

Sabre does not see AI agents disintermediating its marketplace and believes it is well-placed as a... Read More

News / Technology

Travelers increasingly turning to AI for leisure trip planning

By Abby Crotty | July 10, 2025

AI tools are becoming more common for leisure travel planning, especially with travelers from emerging... Read More

Opinion / Technology

The 3 phases of AI adoption—and why some travel companies fall short

By Ragnar Fjölnisson - Kaptio | April 6, 2026

Ragnar Fjölnisson, the co-founder and CTO of Kaptio, explains why integrated platforms bringing... Read More

News / Distribution

Amadeus debuts AI chatbot for Asia Pacific

By Mitra Sorrells | January 12, 2018

Amadeus is making further inroads into the Asia Pacific online travel market with the launch of a... Read More

News / Technology

Flight Centre steps up investments in AI-powered chatbot solutions

By Mitra Sorrells | March 13, 2019

Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in... Read More

News / Startups

Cruisebound brings travel industry veterans on board with $13M investment

By Mileva Sapic | October 29, 2024

Cruisebound said it has been hitting growth milestones over the past two years, including securing... Read More

News / Startups

Mindsay adds $10M in Series A funding to expand chatbot service

By Linda Fox | May 29, 2019

Paris-based chatbot startup also took on a brand name after starting out as Destygo.... Read More

Interview / Startups

Startup Stage: Q Concierge positions voice AI as core hotel infrastructure

By Cathy Walsh | March 23, 2026

Q Concierge’s voice AI platform acts as a 24/7 digital front desk, helping hotels capture missed... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel