Results for "chatbots"

Opinion / Distribution

Always-on resilience: Why airlines must rethink disruption at scale

By Jitender Mohan - WNS | February 20, 2026

Jitender Mohan, business unit head of travel and leisure at WNS, discusses irregular operations in the... Read More

News / Startups

Cruisebound brings travel industry veterans on board with $13M investment

By Mileva Sapic | October 29, 2024

Cruisebound said it has been hitting growth milestones over the past two years, including securing... Read More

News / Technology

How a ferry company thinks about AI trip planning

By Morgan Hines | June 26, 2025

Stena Line Travel and Retail Group CEO Jari Virtanen opens up about the company AI trip planning... Read More

Opinion / Technology

AI no longer a tool: It’s the new travel operating system

By Ami Goldenberg - Oversee | August 13, 2025

As travel companies rethink their tech infrastructure, AI is becoming the backbone of modern... Read More

News / Distribution

Amadeus debuts AI chatbot for Asia Pacific

By Mitra Sorrells | January 12, 2018

Amadeus is making further inroads into the Asia Pacific online travel market with the launch of a... Read More

News / Technology

Flight Centre steps up investments in AI-powered chatbot solutions

By Mitra Sorrells | March 13, 2019

Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in... Read More

News / Startups

Mindsay adds $10M in Series A funding to expand chatbot service

By Linda Fox | May 29, 2019

Paris-based chatbot startup also took on a brand name after starting out as Destygo.... Read More

Opinion / Technology

4 scenarios on the future of agentic AI in travel

By Mario Gavira | May 22, 2025

Mario Gavira outlines future scenarios amid the evolution of agentic AI in travel—and provides key... Read More

Interview / Startups

Startup Stage: Bonafide helps travel brands position content for AI discovery

By Abby Crotty | January 20, 2026

Founded in 2024, Bonafide is currently working to scale its business and help the travel industry... Read More

News / Technology

Google's new Hangouts Chat launches with Kayak chatbot

By Mitra Sorrells | March 1, 2018

Google has released Hangouts Chat – a collaboration tool widely called Google’s competitor to Slack –... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade