Results for "chatbots"

News / Technology

Halo Travel unveiled to bring booking and payments via voice assistant

By Linda Fox | January 14, 2019

WEX and AI.io have partnered to launch Halo Travel, a voice-activated travel booking assistant.... Read More

News

Can awful airline customer service be overridden with AI and analytics?

By Viewpoints | February 19, 2018

This is a viewpoint from Scott Kendrick, VP of Marketing at CallMiner. After the debacles that... Read More

News / Online

Bots, personalized offers will shape younger traveler habits in 2019

By Jill Menze | December 31, 2018

Younger travelers are keen to engage with bots and are more likely to be swayed by personalized offers... Read More

News / Online

Phocuswright Europe - the 2020 theme: Travel's Next Era

By PhocusWire | February 6, 2020

Phocuswright Europe is a place where online travel's smartest audience connects to share ideas, debate... Read More

News / Technology

7 important truths about guest messaging in hospitality

By Viewpoints | October 17, 2018

This is a viewpoint by RJ Friedlander, CEO of ReviewPro. The adoption of guest messaging in the... Read More

From Our Partners / Distribution

Expressing a preference for better conversion rates

By Sponsored Content | March 6, 2018

This is a viewpoint from Bharat Patel, president of sales, marketing and commercial for CodeGen... Read More

Opinion / Technology

The democratization of travel and the future of airline innovation

By Kevin Krone - Uplift | February 28, 2018

The airline business exists to bring people together. An important part of the industry’s mandate... Read More

Interview / Distribution

Phocuswright Europe 2018 Preview: Maud Bailly on a revolution in habits

By PhocusWire | May 15, 2018

Ahead of Phocuswright Europe, she outlines the need for "responsible personalization," what the role... Read More

News / Technology

Business travelers take booking freedom, age differences ease

By Bernadette Giacomazzo | December 6, 2017

A new study on European business traveler preferences offers new insight on booking behaviors across... Read More

News / Technology

Do diners want technology to enhance the restaurant experience?

By Jill Menze | July 25, 2018

Technology has transformed the customer experience for travelers, who now expect on-demand,... Read More

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Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

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Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade