Results for "chatbots"

Interview / Distribution

Phocuswright Europe 2018 Preview: Q&A with Lufthansa's Heike Birlenbach

By PhocusWire | April 24, 2018

Ahead of the event, she discusses new technologies, ancillary sales and more.... Read More

Opinion / Technology

Travel SEO in the world of AI “answer engines”

By Matthew Barker - Horizon Guides | September 29, 2023

After years of being cut out of the SEO action, is it wishful thinking to wonder if there’s a... Read More

Opinion / Technology

The importance of empathy - how to understand your guests

By Danielle Delozier - HomeToGo | February 22, 2022

It’s also important to remember the human touch as companies work to provide peace of mind and a... Read More

News / Technology

How ChatGPT will transform the travel industry - a PhocusWire LinkedIn Audio event

By Mitra Sorrells | February 14, 2023

Join us for PhocusWire's debut LinkedIn Audio Event as we discuss this topic with Microsoft's... Read More

News / Distribution

Hotel marketing firm harnesses the power of IBM's Watson

By Michele McDonald | January 24, 2018

IBM doesn’t have the world’s only supercomputer; all the really big tech giants, like Amazon,... Read More

News / Technology

How cutting-edge hotels use artificial intelligence for a great guest experience

By Viewpoints | February 7, 2018

This is a viewpoint from Mitul Makadia, founder of Maruti Techlabs. In the 21st century, industries... Read More

News / Online

WayBlazer closes shop, cites lack of funds and time

By Mitra Sorrells | July 26, 2018

WayBlazer, which offered artificial intelligence-powered search, discovery and shopping for travel... Read More

News / Technology

Can tech help travel brands meet growing expectations?

By Alfred Siew - Techgoondu | October 13, 2022

Travel executives from Agoda, Klook and more discuss why the industry must work harder to deliver new... Read More

From Our Partners / Online

Conversational commerce and the travel industry: it’s time to say hello

By Messenger Business | June 24, 2019

Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to... Read More

News / Technology

A brief history of artificial intelligence

By Simone Puorto | June 27, 2018

"I do not fear computers. I fear the lack of them" (Isaac Asimov) Agreeing on a definition of... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade