Results for "tours"

News / Online

China dotcoms battle for millions of outbound tourists (and why everyone else should watch)

By Viewpoints | June 16, 2015

China, the world’s second largest travel market and fastest-growing international outbound market, is... Read More

News / Online

How to pre-open a hotel [Part Two of Two - distribution, revenue management, sales]

By Patrick Landman | May 30, 2012

In the first part of this article we discussed tips for pre-opening a hotel, focussing on PR, the... Read More

News / Online

Part One of Four: Social media tips for the travel supplier

By Tim Hughes | August 24, 2010

Part One: Decide who it is you want to talk to and what you want to say.... Read More

Interview / Online

In The Big Chair - Justin Francis of Responsible Travel

By Linda Fox | January 7, 2020

The online travel agency was one of the first to offer carbon offsetting in 2002, just a year... Read More

News / Online

Tripobox aims to smooth out group travel

By Sean O'Neil | July 26, 2013

The Barcelona-born company claims to be the world’s first collaborative travel marketplace for groups.... Read More

News / Online

Modern travel marketing, part 4: Paid search

By Mitra Sorrells | June 25, 2018

PPC, when done right, can drive relevant conversions, but when done wrong can quickly rack up huge... Read More

News / Online

New travel platforms redundant the moment of completion, agile is only way to go

By Linda Fox | September 22, 2011

When people speak of their experiences with technology at a conference, very often it's what they... Read More

News / Online

Bing socializes travel search results with likes and friends nearby

By Dennis Schaal | May 16, 2011

You're going to see some familiar faces in your Bing search results for flights, hotels and... Read More

News / Online

How service design helps travel brands woo seemingly irrational customers

By Troy Thompson | March 4, 2016

Service design consultancies use design theory to find out what delights and frustrates your customers... Read More

News / Online

Virgin Atlantic tries in-flight entertainment social network for Vtravelled

By Kevin May | May 12, 2011

Two months into a planned closure of Vtravelled, Virgin Atlantic passengers are getting a taste of... Read More

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Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong