Results for "chatbots"

News / Technology

Three ways generative AI is improving the travel industry

By Morgan Hines | December 18, 2023

In a wide-ranging conversation at The Phocuswright Conference, leaders from Microsoft, Priceline and... Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2024

By Mileva Sapic | October 27, 2025

Our Hot 25 Travel Startups for 2024 have grown and undergone major transformations, including... Read More

News / Online

Airbnb’s Icons, group travel features have contributed to 1.7 million new profiles since May

By Morgan Hines | November 7, 2024

Airbnb saw $3.7 billion in revenue in Q3 this year, a 10% increase compared to Q3 2023, while adjusted... Read More

News / Technology

Japan-based hotel tech company Tripla targets SE Asia growth with latest acquisition

By Mitra Sorrells | January 24, 2024

Tripla has acquired Singapore-based Endurance Technology Solutions, which develops and sells the... Read More

Interview / Startups

VIDEO: Bespoke - Summit pitch Phocuswright Conference 2019

By PhocusWire | December 16, 2019

Bebot: The AI-powered multilingual concierge chatbot for hotels, airports, stations and cities.... Read More

From Our Partners / Technology

What does a changing technology landscape mean for travelers, today?

By Sylvain Roy - Amadeus | June 27, 2024

Amadeus looks at what it calls four of the most important evolutions currently taking place in... Read More

News / Technology

OpenAI’s “Operator” and its impact on travel search and marketing

By Morgan Hines | February 3, 2025

OpenAI's new Operator agent shows how an autonomous agent could work — and raises questions about... Read More

News / Technology

Spotlight on 3 technology trends in corporate travel

By Linda Fox | February 27, 2024

Recent reports and business travel execs highlight advances in AI, personalization and expense... Read More

From Our Partners / Technology

AI, personalization and data analytics: A deep dive into hospitality investment trends

By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 12, 2024

Hospitality providers can see huge potential for a more engaging customer experience as well as... Read More

News / Technology

Flight Centre acquires Shep to boost corporate travel product

By Mitra Sorrells | December 22, 2021

Shep’s technology helps companies manage and measure employee behavior when using corporate booking... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade