Results for "artificial intelligence"

News / Technology

How the digital guest journey is unlocking the next era of hospitality

By Harman Singh Narula – Canary Technologies | August 28, 2023

Leading hotels, hospitality brands and management groups are turning to technology solutions to help... Read More

News / Distribution

Class action suit filed against Booking.com in Europe

By Mark Frary | June 2, 2025

The action follows a September 2024 judgement by the European Court Justice in the long-running case... Read More

Interview / Startups

VIDEO: Vouch - Summit pitch at Phocuswright Conference 2020

By PhocusWire | November 18, 2020

Vouch builds digital concierges to help hotels enable guests to access information and services... Read More

News / Distribution

Hotels.com co-founder Bob Diener talks exits and opportunities

By Linda Fox | December 8, 2023

Bob Diener, Hotels.com co-founder and president, now co-founder and president of Travel Funders... Read More

SITA baggage tracking Aeromexico chatbot

News / Technology

Aeromexico enables automated baggage tracking via chatbot

By Mitra Sorrells | March 12, 2019

Aeromexico is the first airline to integrate SITA’s artificial intelligence-powered baggage... Read More

News / Online

Northeast Asia online travel bookings to break $30B by 2026

By Phocuswright Research | March 11, 2025

Northeast Asia's booking pathway is online. New demand, demographic and strategic dynamics will... Read More

News / Technology

Payments app Klarna enters travel with Inspirock acquisition

By Jill Menze | October 25, 2021

Using Inspirock's technology, Klarna will enable its customers to buy now and pay later for travel.... Read More

News / Online

SoftBank invests $1.7B into South Korean travel platform Yanolja

By Jill Menze | July 16, 2021

According to Yanolja, despite the impact of the coronavirus pandemic, the company achieved both net... Read More

News / Technology

Amex GBT to unveil upgraded Egencia with agentic search

By Michael B. Baker - Business Travel News | November 13, 2025

Amex GBT's total transaction value increased 23% year over year to $9.5 billion. Excluding CWT, the... Read More

News / Online

Freedom, flexibility and transparency: What Gen Z travelers really want and need

By Abby Crotty | August 13, 2025

Gen Z is adventurous and spontaneous, and their travel booking preferences reflect these preferences.... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade