Results for "chatbots"

Opinion / Technology

Search marketing for travel in the age of AI

By Mario Gavira | April 22, 2024

In the first of two articles, Mario Gavira looks at trends in search marketing for travel and how... Read More

News / Startups

PassiveBolt, Replyr.ai win People’s Choice Awards at the 2025 Global Startup Pitch

By WiT | October 8, 2025

The awards spotlighted two rising stars of travel and technology at WiT Singapore this week.... Read More

News / Technology

7 GenAI use cases for consumer travel and internal operations

By Phocuswright Research | May 29, 2024

As generative AI technologies evolve, the travel sector is poised to see significant changes in how... Read More

News / Technology

Travel early adopters share lessons after year with generative AI

By Derek Catron | February 7, 2024

PhocusWire is checking in with some of travel's early adopters in using generative artificial... Read More

News / Technology

Thomson and Aeromexico latest to join the chatbot army

By Linda Fox | November 23, 2016

Thomson is claiming a first with the launch of its virtual assistant using IBM's Cloud platform and... Read More

News / Technology

Investment accountability: How travel brands are measuring AI ROI

By Morgan Hines | January 14, 2026

Travel companies are actively investing in AI hoping to boost business—but how are they measuring the... Read More

News / Technology

What does ‘AI-native’ really mean in travel?

By Morgan Hines | March 18, 2026

Travel companies are shifting to an "AI-native" model—what that means for legacy brands and startups... Read More

News / Technology

European hotels show interest in AI but gaps remain

By Abby Crotty | July 11, 2025

A survey of over 1,500 European hotels confirmed there is interest in AI, but uptake is stalled by... Read More

Interview / Startups

Startup Stage: Kismet wants to bring hotels to conversational search

By Abby Crotty | July 9, 2025

Kismet, founded just last year, wants to help hotels leverage AI to boost sales.... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Amex GBT, Cloudbeds, IDeaS and more...

By PhocusWire | May 30, 2025

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel