Results for "chatbots"

News / Technology

Hotel chains struggle with AI strategy, independents see fast ROI

By Marisa Garcia | October 3, 2025

Separate studies from H2c and TakeUp capture perspectives on artificial intelligence usage from more... Read More

Opinion / Technology

ChatGPT plugins' potential impact on the travel booking experience

By Mario Gavira | May 22, 2023

Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface... Read More

Interview / Startups

Startup Stage: Bonafide helps travel brands position content for AI discovery

By Abby Crotty | January 20, 2026

Founded in 2024, Bonafide is currently working to scale its business and help the travel industry... Read More

News / Online

RocketRez acquisition adds AI tech to guest experience

By Kathryn Walson | March 3, 2023

TourOpp Go! says its chatbot technology automates communication between tourist attractions and ticket... Read More

News / Online

Brian Chesky on his mission to transform Airbnb into an ‘everything’ platform

By Morgan Hines | September 12, 2025

Airbnb is looking at AI, community building and additional offerings, including creating a “host... Read More

News / Online

MakeMyTrip reports robust domestic and international demand, updates on AI

By Linda Fox | October 29, 2025

The India-based OTA reported margin gains across air, hotel and bus ticketing business units.... Read More

News / Technology

Priceline partners with Google to deploy generative AI

By Mitra Sorrells | June 6, 2023

Priceline will use the generative AI technology to create a new virtual travel assistant chatbot to... Read More

Opinion / Technology

Amazon vs. Perplexity: The lawsuit that matters in travel

By Mario Gavira | December 10, 2025

Mario Gavira outlines the possible rulings in Amazon's lawsuit against Perplexity and what each could... Read More

News / Technology

Speakspots launches white-label AI agent

By Morgan Hines | June 11, 2025

The AI agent, which marks Speakspots' B2B entry, should help hotels automate guest... Read More

From Our Partners / Technology

Why travel brands should be investing in chatbots, now

By Sponsored Content | July 4, 2017

It is common in the consumer marketing world to engage with customers where they pass their time,... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel