Results for "chatbots"

News / Online

RocketRez acquisition adds AI tech to guest experience

By Kathryn Walson | March 3, 2023

TourOpp Go! says its chatbot technology automates communication between tourist attractions and ticket... Read More

News / Technology

Priceline partners with Google to deploy generative AI

By Mitra Sorrells | June 6, 2023

Priceline will use the generative AI technology to create a new virtual travel assistant chatbot to... Read More

From Our Partners / Technology

Using AI to automate booking reconfirmation

By PhocusWire | January 27, 2025

The new tool uses artificial intelligence technology that sounds like a human voice and automates the... Read More

News / Technology

What does ‘AI-native’ really mean in travel?

By Morgan Hines | March 18, 2026

Travel companies are shifting to an "AI-native" model—what that means for legacy brands and startups... Read More

News / Technology

Investment accountability: How travel brands are measuring AI ROI

By Morgan Hines | January 14, 2026

Travel companies are actively investing in AI hoping to boost business—but how are they measuring the... Read More

News / Startups

PassiveBolt, Replyr.ai win People’s Choice Awards at the 2025 Global Startup Pitch

By WiT | October 8, 2025

The awards spotlighted two rising stars of travel and technology at WiT Singapore this week.... Read More

From Our Partners / Technology

Why travel brands should be investing in chatbots, now

By Sponsored Content | July 4, 2017

It is common in the consumer marketing world to engage with customers where they pass their time,... Read More

News / Technology

Chatbot usage on rise in travel, but effectiveness is tied to saving guests’ time

By Mitra Sorrells | April 11, 2019

A recent survey found consumers prefer human customer service rather than a chatbot, but they would... Read More

News / Technology

What CMOs need to hear about chatbots

By Viewpoints | July 1, 2016

They promise a convenient, one-to-one conversation with customers, but what are the considerations for... Read More

News / Technology

European hotels show interest in AI but gaps remain

By Abby Crotty | July 11, 2025

A survey of over 1,500 European hotels confirmed there is interest in AI, but uptake is stalled by... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade