Reservation Systems

News / Online

The next wave of booking assistance through WhatsApp

By Jill Menze | January 15, 2018

To solve the traveler conundrum of airplane seat selection, Indian booking engine Goibibo has integrated with WhatsApp. Read More

News / Technology

Helix buys attractions tech startup Booking Boss

By Kevin May | January 15, 2018

Australia-based Booking Boss, provider of booking and ticketing tools to operators in tours and activities, has sold to Helix Leisure. Read More

News / Startups

UK-based Snaptrip raises £2.1M, acquires Last Minute Cottages

By Jill Menze | January 12, 2018

With a recent investment round tallying £2.1 million, Snaptrip has acquired Last Minute Cottages and is expanding its footprint in the United Kingdom’s holiday rental market. Read More

News / Online

Marriott forced to close websites in China

By Kevin May | January 11, 2018

Marriott International has made a strong apology to the Chinese government and taken down its websites in the country following a series of "errors". Read More

News / Technology

IHG starts major Amadeus tech move with Kimpton

By Kevin May | January 11, 2018

Kimpton is the first group of properties within the InterContinental Hotels Group to switch over to the long-awaited platform provided by Amadeus. Read More

News / Startups

Video: Three approaches to running a travel startup

By Kevin May | January 9, 2018

One has taken in around $450 million funding. Another hasn't brought in any outside capital investment. The other a modest $1.5 million. Read More

News / Distribution

New flight subscription app adds cities, new partner

By Mitra Sorrells | January 9, 2018

SkyHi, a new entrant in the air travel subscription sphere, added 10 cities to its system in December, bringing the total number of destinations served to 49 in the United States, Canada and Europe. Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part Two)

By Robert Cole - RockCheetah | January 8, 2018

Logically, hotel reward program members have always booked a disproportionate amount of business. Read More

Opinion / Online

Digital impatience: Hotels need to adapt to win the "Need for Speed" generation

By Felix Undeutsch - MICE, Expedia Inc. | January 5, 2018

Companies like Amazon have made it clear: Everything is accessible to everyone at any time from anywhere. Hotels need to follow suit. Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part One)

By Robert Cole - RockCheetah | January 5, 2018

Don’t be fooled, despite the occasionally cordial "partnering" rhetoric between the major hotel brands and OTAs, this is an existential battle. Read More

News / Technology

Looming GDPR deadline tops list of challenges for travel tech buyers

By Mitra Sorrells | January 5, 2018

With less than five months until the massive new privacy regulation known as GDPR goes into effect, travel technology buyers say compliance with the complicated rules is their biggest challenge of 2018. Read More

News / Online

Booking.com and Hotels.com gain from TripAdvisor switch

By Kevin May | January 3, 2018

TripAdvisor's scaling back of Instant Booking in 2017 has seen two major hotel intermediaries benefit. Read More

Opinion / Distribution

PhocusWire Forecast 2018: Hotel issues to sharpen

By Dori Stein - Fornova | December 28, 2017

2018 will be another busy year in the distribution space, as hotels and online travel agencies continue to dance and spar. Read More

Opinion / Technology

PhocusWire Forecast 2018: Rise of the machines (and humans)

By Rob Greyber - Egencia | December 27, 2017

What a year. On a global scale, 2017’s headlines were both polarizing and surprising, terrifying and exhilarating. Read More

News / Online

PhocusWire Forecast 2018: In-Destination Experiences and End-to-End Journey

By PhocusWire | December 21, 2017

Travel is not about airline seats or hotel rooms - people travel for leisure to experience the destination, business travelers are on a mission to complete specific goals. Read More

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