Reservation Systems

Opinion / Online

Digital impatience: Hotels need to adapt to win the "Need for Speed" generation

By Felix Undeutsch - MICE, Expedia Inc. | January 5, 2018

Companies like Amazon have made it clear: Everything is accessible to everyone at any time from anywhere. Hotels need to follow suit. Read More

Opinion / Distribution

Investigation: Hotels and online agencies battle on three fronts (Part One)

By Robert Cole - RockCheetah | January 5, 2018

Don’t be fooled, despite the occasionally cordial "partnering" rhetoric between the major hotel brands and OTAs, this is an existential battle. Read More

News / Technology

Looming GDPR deadline tops list of challenges for travel tech buyers

By Mitra Sorrells | January 5, 2018

With less than five months until the massive new privacy regulation known as GDPR goes into effect, travel technology buyers say compliance with the complicated rules is their biggest challenge of 2018. Read More

News / Online

Booking.com and Hotels.com gain from TripAdvisor switch

By Kevin May | January 3, 2018

TripAdvisor's scaling back of Instant Booking in 2017 has seen two major hotel intermediaries benefit. Read More

Opinion / Distribution

PhocusWire Forecast 2018: Hotel issues to sharpen

By Dori Stein - Fornova | December 28, 2017

2018 will be another busy year in the distribution space, as hotels and online travel agencies continue to dance and spar. Read More

Opinion / Technology

PhocusWire Forecast 2018: Rise of the machines (and humans)

By Rob Greyber - Egencia | December 27, 2017

What a year. On a global scale, 2017’s headlines were both polarizing and surprising, terrifying and exhilarating. Read More

News / Online

PhocusWire Forecast 2018: In-Destination Experiences and End-to-End Journey

By PhocusWire | December 21, 2017

Travel is not about airline seats or hotel rooms - people travel for leisure to experience the destination, business travelers are on a mission to complete specific goals. Read More

News / Online

Uber told it's a taxi company, not a web service

By Kevin May | December 20, 2017

Uber can be treated the same as any other transport service, and therefore subject to rules and regulations as other taxi firms. Read More

News / Distribution

British Airways tightens screw on NDC channel use

By Kevin May | December 18, 2017

British Airways could potentially be seen as the most aggressive carrier in the drive to push NDC-enabled ticketing. Read More

News / Technology

Q&A Lottery - Expedia Media Solutions, TourRadar, Rezgo, Crafted Comms

By Kevin May | December 15, 2017

Regular viewers of the PundIT Show will know about our QandA Lottery - a quick game that we sometimes play at the end of episodes. Read More

News / Online

Google tweaks flights and hotels, introduces attractions and car rental

By Jill Menze | December 15, 2017

Google has delivered several more knocks to its travel booking competitors with the launch of new features in its Flights, Trips and hotels search functions. Read More

From Our Partners / Technology

Worldpay unveils Global Payments Report

By PhocusWire | December 8, 2017

Cross-industry payment technology provider Worldpay recently launched its Global Payments Report for 2017. Read More

News / Technology

VIDEO: Solving a genuine multi-billion dollar problem in travel

By Kevin May | December 6, 2017

There are a number of comments that often float about during travel startup pitch events - many of them not very positive. Read More

News / Technology

Expedia rolls out MICE tech tool to the US

By Bernadette Giacomazzo | December 6, 2017

In an effort to streamline the booking process for hotels and meeting planners, Expedia is rolling out its automated MICE online booking engine in the United States. Read More

News / Distribution

Amadeus ramps up hotel options with Expedia Affiliate Network deal

By Kevin May | December 6, 2017

Amadeus claims to have 750,000 unique properties in its portfolio of hotels, thanks to a deal struck this week with the Expedia Affiliate Network. Read More

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