PhocusWire News

Sounding Off: Innovation in travel is only in the eye of the beholder
Interview / Startups
Sounding Off: Innovation in travel is only in the eye of the beholder
By PhocusWire | March 8, 2019
It's time to stop worrying about who is apparently providing the "innovation" and concentrate on... Read More
Sounding Off: Voice-enabled devices in travel need to be given time
Interview / Technology
Sounding Off: Voice-enabled devices in travel need to be given time
By PhocusWire | March 1, 2019
A touch of the "information superhighway - it'll never catch on"-type reactions to voice tech failures... Read More
Sounding Off: Being able to shift ad budgets will please all in travel (except Google)
Interview / Online
Sounding Off: Being able to shift ad budgets will please all in travel (except Google)
By PhocusWire | February 22, 2019
Travel brands will consider the rise of effective social media advertising as a welcome break from the... Read More
WEBINAR REPLAY! The future of customer experience and e-commerce - bringing the customer to life
News / Online
WEBINAR REPLAY! The future of customer experience and e-commerce - bringing the customer to life
By PhocusWire | February 21, 2019
UserReplay and Dnata present the key customer experience challenges for the travel industry in 2019... Read More
Sounding Off: Digitalization can help remove mafia tag from tours and activities
Interview / Online
Sounding Off: Digitalization can help remove mafia tag from tours and activities
By PhocusWire | February 15, 2019
Removing manual process (such as cash) and historic (perhaps unfair) relationships between supplier... Read More
phocuswright-europe-2019-session-preview
News / Online
Phocuswright Europe 2019 - sessions revealed, speaker lineup growing
By PhocusWire | February 14, 2019
A stellar lineup of speakers and debates, revolving around the theme of Empires On Edge, will take... Read More
Lyft, Amex GBT and more executive moves...
Notated News / Online
Lyft, Amex GBT and more executive moves...
By PhocusWire | February 14, 2019
In today’s wrap-up of news in brief… Lyft poaches from Uber... Kiwi.com creates new role... Amex GBT... Read More
Sounding Off: China is treading a path of ideas for others to follow
Interview / Online
Sounding Off: China is treading a path of ideas for others to follow
By PhocusWire | February 8, 2019
Hardware and software providers may have been inspired in part by some of their counterparts in the... Read More
WEBINAR REPLAY! Personalizing the group experience for hotels
News / Distribution
WEBINAR REPLAY! Personalizing the group experience for hotels
By PhocusWire | February 6, 2019
Amadeus will explain how you can improve customer relationship management across your entire hotel... Read More
Sounding Off: Airbnb should accept that some things are done certain ways
Interview / Distribution
Sounding Off: Airbnb should accept that some things are done certain ways
By PhocusWire | February 1, 2019
The dull mechanics behind what is known as process shouldn't be allowed to prohibit a brand such as... Read More
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Easol lands $30M to bring AI to experiences businesses
October 30, 2026
Easol lands $30M to bring AI to experiences businesses
U.K.-based Easol said the funding had allowed it to develop an agentic tool for experiences businesses... Read More
How travel brands can turn customer data into moments that matter
October 30, 2026
How travel brands can turn customer data into moments that matter
Travel brands have more customer data than ever, but fragmented systems often prevent them from using... Read More