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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Opinion / Online

What hotels can learn from Amazon, Netflix and the OTAs

By Frank Reeves - SHR Group | February 23, 2024

The hotel industry finds itself at a crossroads: Change its strategy or lose guests. It’s not about... Read More

News / Online

Booking Holdings will appeal $530M fine by Spanish competition authority

By Mitra Sorrells | February 22, 2024

Booking Holdings reported its fourth quarter and full year 2023 earnings late Thursday, with records... Read More

News / Online

Holidu takes over Germany-based home rental portal

By Derek Catron | February 22, 2024

The acquisition means properties on Ferienwohnungen.de can be booked directly online and those hosts... Read More

News / Online

Trip.com Group sees significant bookings uplift across OTA platform

By Linda Fox | February 22, 2024

Trip.com Group reports revenue gains across accommodation, transportation ticketing, corporate travel... Read More

News / Online

Expedia Group creates two new divisions to be led by Paredes, Schulze

By Mitra Sorrells | February 21, 2024

The two new divisions replace Expedia for Business, which has been led by Ariane Gorin, who becomes... Read More

News / Online

Sonder sheds 17% of corporate workforce

By Linda Fox | February 21, 2024

The company said it hoped to achieve about $11 million in annualized cost savings as a result of the... Read More

News / Online

Ixigo prepares for fresh IPO

By Linda Fox | February 20, 2024

Online travel platform Ixigo has filed a draft prospectus with the Security and Exchange Body of India... Read More

News / Online

Economic, not just environmental, sustainability for travel

By Phocuswright Research | February 20, 2024

Phocuswright research found that communication or education efforts around economic sustainability... Read More

News / Online

CEO Spotlight - Damian Scokin of Despegar

By Linda Fox | February 20, 2024

In a discussion with PhocusWire, Despegar CEO Damian Scokin talks about carrying momentum from 2023... Read More

Opinion / Online

Next-gen customer service for hospitality: Balance high-touch, high-tech

By Dr. Ori Faran - Callvu | February 16, 2024

Great personal service still matters in hospitality, but as consumers – especially younger ones –... Read More

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News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

News / Finance

OTA marketing spend creeps up despite talk of AI-driven efficiency

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More