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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Tripadvisor Plus is shutting down after three years
News / Online
Tripadvisor Plus is shutting down after three years
By Morgan Hines | March 1, 2024
In remarks at the Phocuswright Conference in November, Tripadvisor CEO Matt Goldberg said the company... Read More
STR industry faces new rules in Europe; Airbnb welcomes change
News / Online
STR industry faces new rules in Europe; Airbnb welcomes change
By Morgan Hines | February 29, 2024
The short-term rental industry will have 24 months to comply with new industry regulations to be... Read More
AirAsia integrates fintech ancillaries from Hopper B2B solution HTS
News / Online
AirAsia integrates fintech ancillaries from Hopper B2B solution HTS
By Mitra Sorrells | February 29, 2024
The new "cancel for any reason" option will launch later this year for customers that book... Read More
Vacasa lays off 5%, COO Banczak leaving as company acknowledges challenges ahead
News / Online
Vacasa lays off 5%, COO Banczak leaving as company acknowledges challenges ahead
By Mitra Sorrells | February 28, 2024
Vacasa's bookings dropped for the third straight quarter in Q4 2023, and the company ended the year... Read More
Capital One Travel expands inventory with vacation rentals from AvantStay, Boutiq
News / Online
Capital One Travel expands inventory with vacation rentals from AvantStay, Boutiq
By Derek Catron | February 28, 2024
Capital One Travel is powered by HTS, Hopper's B2B division, which included vacation rentals from Vrbo... Read More
Rezdy-Checkfront-Regiondo booking system rollup sees management shakeup
News / Online
Rezdy-Checkfront-Regiondo booking system rollup sees management shakeup
By Douglas Quinby and Bruce Rosard – Arival | February 26, 2024
The previous leadership from Rezdy and Checkfront have left the company as details emerge about the... Read More
Culture Trip website sold to U.S. media company
News / Online
Culture Trip website sold to U.S. media company
By Linda Fox | February 26, 2024
U.S. media company U.S. News & World Report has boosted its existing travel content services with the... Read More
Expedia Group to reduce headcount by up to 1,500
News / Online
Expedia Group to reduce headcount by up to 1,500
By Linda Fox | February 26, 2024
With its technology transformation completed, Expedia is looking to reduce overheads with job cuts... Read More
Travelers’ choice in 2024: Loyalty worth paying for
From Our Partners / Online
Travelers’ choice in 2024: Loyalty worth paying for
By Custom Travel Solutions | February 26, 2024
Loyalty programs that offer a differentiated travel experience, including diverse benefits,... Read More
What happens when travelers find tours too authentic?
News / Online
What happens when travelers find tours too authentic?
By Morgan Hines | February 26, 2024
An “authentic” experience that included a fried dog in a local market set off a lively discussion of... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More