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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Uber reports first full-year profit on strong global growth

By Derek Catron | February 7, 2024

Surging global travel demand aided the ride-sharing giant, which saw its number of trips increase 24%... Read More

News / Online

Trivago counting on increased marketing spend to improve results

By Linda Fox | February 7, 2024

Full year revenue for the hotel metasearch service came in at €485 million, down 9% versus 2022, and... Read More

News / Online

New report identifies four elements of an effective travel loyalty program

By Mitra Sorrells | February 6, 2024

Sustainability, lifestyle rewards, personalization and integration of fintech tools stand out in... Read More

News / Online

Google sunsets two ad products designed to help hotels during COVID

By Mitra Sorrells | February 6, 2024

Google said the products are being eliminated in part because they rely on third-party cookies, which... Read More

News / Online

Turbulence ahead: Aviation leaders brace for elevated flight disruptions

By Derek Catron | February 6, 2024

Flight disruptions are 300% above historical norms, and aviation leaders expect those levels to remain... Read More

From Our Partners / Online

Buy now, pay later powers revenue for travel and airline merchants

By Suzanne Hirt | February 5, 2024

Buy now, pay later solutions can propel profits for airline and travel merchants and aid them in... Read More

News / Online

Former BWH Hotel Group CEO David Kong on going beyond the “D” in DEI

By Mitra Sorrells | February 5, 2024

Since retiring after 17 years as CEO of BWH Hotel Group, David Kong has been focused on inspiring... Read More

News / Online

Q&A: Carnival Cruise Line president Christine Duffy

By Mitra Sorrells | February 2, 2024

Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition... Read More

News / Online

Assessing the effectiveness of influencer marketing in travel

By Morgan Hines | February 1, 2024

Windstar Cruises is the latest company to bolster its influencer marketing strategy, recently... Read More

News / Online

CEO Spotlight – Paul Abbott of American Express Global Business Travel

By Linda Fox | January 31, 2024

The chief executive discusses Amex GBT’s goals and challenges, including the industry coming together... Read More

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News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

News / Finance

OTA marketing spend creeps up despite talk of AI-driven efficiency

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More