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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Expedia extends lead at the top - Top New Zealand travel websites, August 2013
News / Online
Expedia extends lead at the top - Top New Zealand travel websites, August 2013
By PhocusWire | September 29, 2013
The gap between Wotif and Expedia in the list of leading New Zealand travel websites has grown to... Read More
In travel marketing it's all about optimising for search and last clicks
News / Distribution
In travel marketing it's all about optimising for search and last clicks
By Viewpoints | September 27, 2013
Without getting too deep into the problem of attribution, I want to put something out there for... Read More
Decolar loses some ground to rivals - Top Brazil travel websites, August 2013
News / Online
Decolar loses some ground to rivals - Top Brazil travel websites, August 2013
By PhocusWire | September 26, 2013
Still a fair way ahead, but Decolar has seen its market leading position narrowed to 8% market share... Read More
How to fail at mobile email marketing [INFOGRAPHIC]
News / Online
How to fail at mobile email marketing [INFOGRAPHIC]
By Nick Vivion | September 26, 2013
With no hint of abatement, e-mail marketing continues in full force. It provides an effective way to... Read More
Why the most prolific travel bloggers need to refocus
News / Online
Why the most prolific travel bloggers need to refocus
By Viewpoints | September 26, 2013
While the "digital nomad" dream still holds a profound appeal for young travellers, the top echelon of... Read More
Touristlink raises angel funding to expand into Africa
News / Online
Touristlink raises angel funding to expand into Africa
By Karthick Prabu | September 26, 2013
Touristlink, a social travel website has raised undisclosed seed funding from a group of investors... Read More
TravelClick boosts its revenue, staffing, and debt
News / Distribution
TravelClick boosts its revenue, staffing, and debt
By Sean O'Neil | September 25, 2013
October marks Larry Kutscher's third anniversary as CEO of TravelClick, a New York consultancy that... Read More
Travel planning - why finding the right destination comes before finding the right hotel
News / Technology
Travel planning - why finding the right destination comes before finding the right hotel
By Viewpoints | September 24, 2013
A good holiday comes together when you find the right destination and the right hotel in it. However,... Read More
Luxury travellers and social media - The past, present and future
News / Online
Luxury travellers and social media - The past, present and future
By Karthick Prabu | September 24, 2013
TripAdvisor contributes about 61% of all reviews on luxury hotels in the US and 53% of all reviews on... Read More
Stockholm puts a gamified, sonic spin on city guide apps
News / Technology
Stockholm puts a gamified, sonic spin on city guide apps
By Sean O'Neil | September 23, 2013
Sweden was recently named one of the world's most innovative nations in a global ranking. Attempting... Read More
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From Our Partners
How travel brands can turn customer data into moments that matter
October 30, 2026
How travel brands can turn customer data into moments that matter
Travel brands have more customer data than ever, but fragmented systems often prevent them from using... Read More
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More