Online

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

How destinations should think about social media beyond the noise [INFOGRAPHIC]
News / Technology
How destinations should think about social media beyond the noise [INFOGRAPHIC]
By Kevin May | October 1, 2013
We all know travellers (especially of the leisure flavour) are using social networks in some way to... Read More
What the airline industry needs to know about social loyalty
News / Online
What the airline industry needs to know about social loyalty
By Viewpoints | October 1, 2013
Are airlines getting it right when trying to identify the perfect loyal customer? What are the... Read More
What travellers do after a trip? They apparently search for more trips [INFOGRAPHIC]
News / Online
What travellers do after a trip? They apparently search for more trips [INFOGRAPHIC]
By Karthick Prabu | October 1, 2013
Typically, travel providers plan and market their offerings (especially in search) before any major... Read More
North America hotel prices - September to November 2013
News / Distribution
North America hotel prices - September to November 2013
By PhocusWire | September 30, 2013
Data trends on cheapest North America hotel rates as well as median rate for three months of three,... Read More
What’s the cost of equipping a plane with wifi?
News / Technology
What’s the cost of equipping a plane with wifi?
By Linda Fox | September 30, 2013
How and what to charge for onboard connectivity is a dilemma for airlines. People are used to free... Read More
Wotif overtakes WebJet  - Top Australia travel websites, August 2013
News / Online
Wotif overtakes WebJet - Top Australia travel websites, August 2013
By PhocusWire | September 29, 2013
All change at the top of the charts for the most popular Australia travel websites as WebJet loses its... Read More
Expedia extends lead at the top - Top New Zealand travel websites, August 2013
News / Online
Expedia extends lead at the top - Top New Zealand travel websites, August 2013
By PhocusWire | September 29, 2013
The gap between Wotif and Expedia in the list of leading New Zealand travel websites has grown to... Read More
In travel marketing it's all about optimising for search and last clicks
News / Distribution
In travel marketing it's all about optimising for search and last clicks
By Viewpoints | September 27, 2013
Without getting too deep into the problem of attribution, I want to put something out there for... Read More
Decolar loses some ground to rivals - Top Brazil travel websites, August 2013
News / Online
Decolar loses some ground to rivals - Top Brazil travel websites, August 2013
By PhocusWire | September 26, 2013
Still a fair way ahead, but Decolar has seen its market leading position narrowed to 8% market share... Read More
How to fail at mobile email marketing [INFOGRAPHIC]
News / Online
How to fail at mobile email marketing [INFOGRAPHIC]
By Nick Vivion | September 26, 2013
With no hint of abatement, e-mail marketing continues in full force. It provides an effective way to... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More