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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Hoteliers: wake up - something from Google for free

By Viewpoints | September 19, 2013

NB: This is a viewpoint from Pedro Colaco, president and CEO of GuestCentric. The vast majority of... Read More

News / Online

British Airways sets virtual plane on Twitter to chase new Boeing 787

By Karthick Prabu | September 19, 2013

British Airways has announced a unique competition in Twitter where the airline asks people to tweet... Read More

News / Online

Information + community + engagement + listening = My Tnooz

By Gene Quinn | September 18, 2013

Today, Tnooz may look a little different to you than yesterday. But we don’t believe it feels all that... Read More

News / Online

Shady dealings in the world of Facebook Likes and YouTube views

By Viewpoints | September 18, 2013

A recent episode of Channel 4's Dispatches programme shed light on the murky practice of buying... Read More

News / Online

CheapoAir leaps into leading trio spots - Top US travel websites, August 2013

By PhocusWire | September 17, 2013

CheapOAir has leapfrogged over Travelocity and Hotwire to become the third most popular agency website... Read More

News / Distribution

Everything you need to know about Google Carousel and its effect on hotels [hint: a lot]

By Viewpoints | September 17, 2013

Since early 2010, we have been advising our clients that improved online review scores drive demand... Read More

News / Online

British Airways claws back some ground from Ryanair - Top UK travel websites, August 2013

By PhocusWire | September 17, 2013

Ryanair is seeing some pressure on its second position in the list of leading travel websites after... Read More

News / Online

Priceline ups advertising ante with sponsored listings for hotels

By Linda Fox | September 16, 2013

Priceline has unveiled a pay-per-click service enabling hotels to target potential guests at the time... Read More

News / Online

Air Canada loses ground to WestJet - Top Canada travel websites, August 2013

By PhocusWire | September 16, 2013

WestJet has extended its lead over rival carrier Air Canada in the list of leading travel websites in... Read More

News / Online

How to turn something as unsexy as car rental into a social media hit

By Viewpoints | September 16, 2013

Like many other industries and businesses, social media isn’t the new thing to figure out for car... Read More

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News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

News / Finance

OTA marketing spend creeps up despite talk of AI-driven efficiency

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More