Online

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

MakeMyTrip increases margins, mobile, ad spend (and losses)
News / Technology
MakeMyTrip increases margins, mobile, ad spend (and losses)
By Martin Cowen | July 28, 2016
Indian OTA MakeMyTrip remains committed to building on its market-leading position as its Q1s reveal... Read More
Momondo Group attributes strong H1 to dual-brand diversification
News / Technology
Momondo Group attributes strong H1 to dual-brand diversification
By Martin Cowen | July 28, 2016
Momondo Group - owner of momondo and Cheapflights - has released its H1 figures, with CEO Hugo Burge... Read More
How Virgin Hotels' digital marketing strategy has taken shape
News / Online
How Virgin Hotels' digital marketing strategy has taken shape
By Juliana Shallcross | July 27, 2016
Virgin Hotels has just one hotel online—The Virgin Chicago—which opened in early 2015. So its digital... Read More
Travel agency group hits back at European hotels over distribution criticism
News / Distribution
Travel agency group hits back at European hotels over distribution criticism
By Kevin May | July 27, 2016
European hotels should consider the effort that online travel agencies put into the marketplace before... Read More
Booking.com and Expedia take four out of five agency bookings in Europe
News / Distribution
Booking.com and Expedia take four out of five agency bookings in Europe
By Kevin May | July 27, 2016
More evidence of a so-called duopoly coming into play as Expedia and Booking.com land 80% of all... Read More
Holiday Inn looks to cure nine-step booking pain of travellers from small businesses
News / Distribution
Holiday Inn looks to cure nine-step booking pain of travellers from small businesses
By Linda Fox | July 27, 2016
In what might be seen as another swipe at online travel agents this week, Holiday Inn is targeting... Read More
Accor buys tech-savvy private concierge and loyalty business
News / Distribution
Accor buys tech-savvy private concierge and loyalty business
By Martin Cowen | July 27, 2016
AccorHotels continues its acquisition spree, entering into exclusive negotiations to take over John... Read More
Ixigo claims Indian chat bot first
News / Online
Ixigo claims Indian chat bot first
By Kevin May | July 25, 2016
The Year of the Chat Bot shows no sign of easing up, with Ixigo creating what it says is the first... Read More
What is SnapShot up to with hotel data analytics?
News / Distribution
What is SnapShot up to with hotel data analytics?
By Sean O'Neil | July 25, 2016
In June, SnapShot Travel, a data analytics company in Berlin, opened up its core product to hoteliers.... Read More
Five design principles to attract the Millennial traveller
News / Distribution
Five design principles to attract the Millennial traveller
By Viewpoints | July 25, 2016
The Millennial generation is often described as fickle, work-shy, narcissistic and driven by a raging... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More