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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

In GDS battles for market share, size isn't everything
News / Distribution
In GDS battles for market share, size isn't everything
By Michele McDonald | May 24, 2017
It might be tempting to suggest that Gordon Wilson is downplaying the importance of GDS market share... Read More
How consumers want airlines to communicate with them
News / Technology
How consumers want airlines to communicate with them
By Kevin May | May 24, 2017
Airlines, perhaps more than any other segment of the industry, have found that their mobile apps can... Read More
Ryanair marks another digital milestone - selling Air Europa flights
News / Distribution
Ryanair marks another digital milestone - selling Air Europa flights
By Kevin May | May 23, 2017
Air Europa will be the first of what is expected to be a number of carriers to have their tickets... Read More
In a voice-led world: Okay, Google, how are you changing the travel industry?
News / Technology
In a voice-led world: Okay, Google, how are you changing the travel industry?
By Viewpoints | May 23, 2017
The multi-dimensional travel buying journey is gaining yet another route to market as we increasingly... Read More
How airlines are evolving in their data journey
News / Distribution
How airlines are evolving in their data journey
By Linda Fox | May 23, 2017
Airlines are beginning to get on top of data and the value it can provide from general operational... Read More
Hitting the mainstream - nothing alternative about alternative accommodation now
News / Distribution
Hitting the mainstream - nothing alternative about alternative accommodation now
By Kevin May | May 22, 2017
It suited the industry vernacular for a long time to pigeon hole everything that wasn't a hotel into... Read More
Finding revenue in unexpected places with dynamic pricing science
News / Distribution
Finding revenue in unexpected places with dynamic pricing science
By Viewpoints | May 22, 2017
Airlines have transformed obstacles such as downward pressure on fare structures, fluctuating demand... Read More
What, when and why of downloading an app for travel
News / Technology
What, when and why of downloading an app for travel
By Linda Fox | May 22, 2017
Google has released some research on what makes consumers download travel apps, what they're using... Read More
High marketing and sales spend drives loss at MakeMyTrip
News / Technology
High marketing and sales spend drives loss at MakeMyTrip
By Michele McDonald | May 20, 2017
MakeMyTrip, India’s largest online travel agency, reported adjusted operating losses of $35.8 million... Read More
Amazon and its return to travel via the back door
News / Online
Amazon and its return to travel via the back door
By Kevin May | May 19, 2017
Not anticipating the scale of the impact of mobile on the travel industry is quite an admission. This... Read More
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Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More