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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Recruit Holdings acquires reputation and guest feedback platform TrustYou
News / Online
Recruit Holdings acquires reputation and guest feedback platform TrustYou
By Kevin May | June 14, 2017
TrustYou has ended nine years as an independent company and sold to Japanese investment and media... Read More
Finnair claims ground transport revolution with PNR-integrated web bookings
News / Distribution
Finnair claims ground transport revolution with PNR-integrated web bookings
By Kevin May | June 13, 2017
In what is being touted as an "airline first", Finnair is connecting air tickets with car transfer... Read More
JetBlue Vacations partners with Utrip to harness AI in trip planning
News / Distribution
JetBlue Vacations partners with Utrip to harness AI in trip planning
By Michele McDonald | June 13, 2017
JetBlue Vacations has partnered with Utrip, a Seattle-based trip-planning portal that aims to achieve... Read More
We have been wrong about online travel agency-hotel commissions the whole time
News / Distribution
We have been wrong about online travel agency-hotel commissions the whole time
By Viewpoints | June 13, 2017
Commissions paid by hotels to intermediaries have risen by more than 7% over the course of the last... Read More
Expedia lets hotels highlight local landmarks and experiences
News / Technology
Expedia lets hotels highlight local landmarks and experiences
By Linda Fox | June 13, 2017
Expedia Partner Central is enabling hotels to create a list of local experiences and landmarks as part... Read More
Hoteliers need to stop digital fragmentation
News / Technology
Hoteliers need to stop digital fragmentation
By Viewpoints | June 12, 2017
We operate in a multi-device, multi-channel and multi-touchpoint digital world, and the hotel planning... Read More
Time for a revolution in hotel marketing (with data waving the flag)
News / Distribution
Time for a revolution in hotel marketing (with data waving the flag)
By Viewpoints | June 12, 2017
Hoteliers today face a number of problems - coming from within their own sector and from on the... Read More
StartUp Pitch - LiveLocl on message with app-based content
News / Technology
StartUp Pitch - LiveLocl on message with app-based content
By Martin Cowen | June 12, 2017
LiveLocl is a guidebook, messaging and content app which helps hotels to give guests a memorable... Read More
To innovate and survive, airlines need to stop flying buggy whips and beating dead horses
News / Distribution
To innovate and survive, airlines need to stop flying buggy whips and beating dead horses
By Marisa Garcia | June 12, 2017
We get it. Airlines want to be cool. They want to be down with the kids. They want to be seen as... Read More
Open Destinations in deal to buy mobile itinerary app Tineri
News / Technology
Open Destinations in deal to buy mobile itinerary app Tineri
By Kevin May | June 12, 2017
Travel tech provider Open Destinations has acquired tour operator itinerary mobile application Tineri.... Read More
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