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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Market gains expected for Ctrip, Despegar

By Mitra Sorrells | January 17, 2018

China’s Ctrip and Latin America’s Despegar are drawing optimistic outlooks from two financial analysts... Read More

News / Online

Tripping eyes growth with expanded leadership team

By Mitra Sorrells | January 16, 2018

Vacation rental search site Tripping is initiating an aggressive expansion strategy led by a new... Read More

News / Online

Video: Wildest dreams didn't predict success of Booking.com

By Kevin May | January 16, 2018

Depending on who you ask, Booking.com is either the finest example of an online travel success story... Read More

News / Technology

Virtual reality: All hype and no substance?

By Viewpoints | January 16, 2018

This is a viewpoint from Chris Elson, client development manager at Diverse Interactive. Walking... Read More

News / Online

AirHelp looks to its future with airline partnerships

By Kerry Medina | January 16, 2018

Since it was started in 2013, AirHelp has assisted more than five million passengers with airline... Read More

News / Online

The next wave of booking assistance through WhatsApp

By Jill Menze | January 15, 2018

To solve the traveler conundrum of airplane seat selection, Indian booking... Read More

News / Online

Uber gets a not-so-great grade for its '180 Days of Change'

By Michele McDonald | January 15, 2018

Last year, Uber promised to do better by its drivers through a program called “180 Days of Change.”... Read More

News / Online

Phocuswright Europe 2018 - Amsterdam program is a go

By PhocusWire | January 15, 2018

Distribution, packaging, Asia Pacific, tours and attractions - just a few of the hot topics featured... Read More

News / Technology

Generational challenge: Expedia looks at US traveler trends across Boomers, Gen-X, Y and Z

By Marisa Garcia | January 15, 2018

Expedia has shared the results of a multi-generational travel study, conducted in partnership with The... Read More

News / Online

Research Spotlight: Airbnb looking back and forward

By PhocusWire | January 12, 2018

Close to a decade since its foundation and $4.4 billion in funding later, Airbnb is one of... Read More

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News / Technology

ATPCO tackles challenge of matching AI travel requests to airline products

News / Technology

PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...

News / Distribution

Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month

News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More